6.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Kia Soul engine problems

engine problem

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2017 Kia Soul Owner Comments

problem #2

Jun 052018

Soul

  • 15,000 miles

A D V E R T I S E M E N T S

My engine shut off while I was stopped at a railroad crossing, on an incline. I had my foot on the brake when it happened. Once the train passed, I let my foot off the brake, and the engine shut off without a warning or indication. The car proceeded to roll backwards into traffic. I turned on my emergency lights on, put the car in park, and tried to restart the vehicle. It took a minute or so before I was able to restart the car. The same problem happened 3 days later - I was just about to make my turn out of a parking lot into a major street. I made a stop to make sure the road was clear. I took my foot off the brake and hit the accelerator and the engine shut off. I had to put my car in park to restart the engine again.

- Mesquite, TX, USA

problem #1

Sep 152017

Soul

  • 6,500 miles
I purchased my 2017 Kia Souls base model on Jun 28 this year from quirk Kia in braintree, MA. After just 2 weeks this issue happened for the first time. I was at a gas station gassing up the car, once I was done, I turned the car on, put it in drive and the car would not move ' I was pressing the gas pedal and nothing was happening. I immediately put the shifter in park, turned the engine off and on again and the car started to move again. On July 26 same issue happened again and it also happened right after I gassed up the car. On September 15th while I was working as uber driver this issue happened again, but this time while I was driving. I stopped at red light, after few minutes I started driving but just after 50-60 yards I completely lost acceleration. The car would not respond to gas pedal, while engine was running and I had electricity. I had to completely stop the car, turn the engine off and on again and the car started to work again. After this incident I called Kia usa (Monday, September 18th) and was advised by customer support to bring the card immediately to Kia dealership. I did some research on the internet and found a Kia Soul forum where other people have had the exact same issue. This is the site: www.kiasoulforums.com/10-Soul-problems/13994-2013-Soul-base-acceleration-problem.html attached are pictures from this forum from four different people who have experienced the exact same issue. As it appears, I am not the only one with this problem and this issue has been happening on Kia vehicles for a while. While no one mentioned whether they were able to repair this issue or not, many have complained on this forum that Kia dealerships refused to do anything about it. October 6th - dealership informed me that they can't replicate the issue and are releasing the car back to me. I am very concerned about the safety of this vehicle.

- Marblehead, MA, USA

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