This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint on the car is delaminating and chipping off and the vehicle is becoming compromised due to the paint coming off the car. This has been confirmed by my dealership where I take the vehicle for service. Kia dealership has inspected the vehicle No, there are not warning lamps to tell me the paint is coming off the vehicle.
The paint on my 2017 Kia Soul is peeling (delaminating) on the hood of the vehicle. The paint color is Pearl White, mileage is 81k, photos taken August 13, 2022.
The front door on the drivers side doesn't latch or lock completely when the door is closed/shut from inside. Many times when exiting the vehicle from the drivers seat I discover the door hadn't been latched at all because I can open the door without using the door handle, it will open with a slight push from my arm. I worry the door will open when it's moving causing an accident and injuries from falling out of the vehicle. A second safety issue with my Kia Soul is the hesitation and slowness of acceleration when entering the freeway and merging into traffic. With the gas pedal pressed to the floor, a safe speed can't be attained for 2-3 minutes causing other vehicles to slam on their brakes, reduce speed or change lanes to avoid hitting the back or side of my vehicle. This is the reason I no longer drive on the freeway and take the long route instead. Thirdly, when backing out of a parking spot, the backup camera fails to engage about a quarter of the time and I must rely solely on sideview and rearview mirrors. Incidents occurred from a dead stop up to 50 miles per hour.
- Livermore, CA, USA
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- Gastonia, NC, USA