This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact rented a 2017 Kia Soul. While driving the vehicle, the contact became aware of a bruise around the tail bone area. The contact had an X-ray performed and was informed that he had sustained a fractured tail bone. The contact was treated for the fractured tail bone. The contact was concerned that the cloth seat fabric covering was extremely thin. Enterprise rental car was notified. The vehicle was sent to summit place Kia West (4575 plainfield ave ne, grand rapids, mi 49525, (616) 323-1400) near enterprise rental car. The manufacturer was not notified of the issue. The approximate failure mileage was 18,000.
- Grand Rapids, MI, USA
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- Grand Rapids, MI, USA