This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Kia Soul. The contact stated that while driving 60 mph, the vehicle loss power steering assist and became difficult to steer. There were no warning lights illuminated. The vehicle was taken to pat peck Kia (10611 boney ave, D'iberville, ms 39540, (228) 679-5200) to be diagnosed. The contact was informed that the steering shaft column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no additional assistance. The failure mileage was 108,000. Consumer stated car was repaired once in 2018 but makes the noise which the mechanic says are the struts.
- Ocean Springs, MS, USA
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- Ocean Springs, MS, USA