The contact owns a 2016 Kia Soul. The contact stated while driving 55 MPH, the headlights would intermittently fail to illuminate without warning. The contact made repeated attempts to adjust her headlights to no avail. Due to the failure, the contact stated that another vehicle in the opposite lane had attempted to pass the vehicle ahead. The other driver assumed that there was no vehicle in her lane of traffic and the contact was forced off the road to avoid a head-on collision with the other vehicle. The contact did not lose control of the vehicle and was able to resume normal driving. The contact also stated that the interior and dashboard lights would intermittently flicker on and off without warning. The dealer was notified, and the contact was informed that she had to pay a diagnostic fee to determine the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed. The failure mileage was 52,080.

- Hanford, CA, USA

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, the front headlights failed to remain illuminated. The headlights independently regained normal function after a while. Also, on several occasions, while the vehicle was turned off, the headlights were erroneously turned on without driver input. The cause of the failure was not yet determined. An unknown dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 67,000.

- Orangeburg, SC, USA

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated with headlights flashing independently. The contact pulled over and restarted the vehicle temporarily operated as designed. The failure recurred and the headlights failed to illuminate. The contact drove the vehicle to the residence with the hazard lights flashing. Kia of bowie located at 16620 governor bridge rd, bowie, md 20716, (301)-820-7500 was contacted and informed of the failure. The contact was informed to bring the vehicle in to be diagnosed however, a loaner vehicle would not be provided. The vehicle was not repaired. The manufacturer was contacted and informed of the failure and a case was filed. The failure mileage was 37,770.

- Glen Burnie, MD, USA