For a week or two when I turned the heated seat on I would often feel a very intense heat from the seat back when it started up for a period of time. I had just recently had a back injury so I thought perhaps my back was being overly sensitive. Finally on the 27th just after I started driving the car in the morning I felt the burning feeling on my back again and stuck my hand behind me to feel the seat. I felt burning on my hand and pain and yanked my hand away immediately, pulled over, and looked behind me at the seat, in time to see a curl of smoke coming out of a small hole on the back of the seat. I also found that the palm of my hand had a small mark beneath the base of my thumb where I had felt the burning pain. It took at least half an hour for the burning sensation to fade. I also detected an odor of smoke for a bit afterward. I had no warning that this was going to happen other than the burning feeling the heated seat had started to generate upon my back- no warning lights or such. I have not had any service done on the problem yet though I intend to contact Kia soon; so the car is currently in the same state although obviously I don't turn the heated seat on anymore since I don't want things in my car to be on fire.

- Tacoma, WA, USA

When I press the gas the voltage is high and amplifier my heart feels as if its going to burst my kids nose bleed and they get sick when air is on the smell is bad in cruise control around certain vehicles is speeds up on its on...I've noticed altered parts and the insurance info is altered my boyfriend [xxx] bought car 11/2019 from Kia of greer only one owner the mileage on papers is wrong and so it is online...I hear someone in and out car at nights boyfriend said leave it alone missing id social birthcertifcates oit dash when running out to see who was at car door was left opened the center of my head burns when driving the vehicle became dizzy 1/2019 almost feel asleep the thing is the vehicle is in his name not mine but insurance has his disabled brother down as primary driver my drivers record is wrong my mother accidents or on mine her phone and breached old email was on the account me and kids are victims of foreign organized crimes... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clemson, SC, USA

Takata recall the headrests on both driver and passenger are tilted way too forward and interferes with your visual and driving, and creates unsafe conditions. The only thing my husband could do was to take them off and put them backwards which still makes it very uncomfortable and sometimes painful to your neck. This has always been since bought. No accidents and while driving.

- Fresno, CA, USA

The main part of my complaint is that the head rests lean forward so much that my head is bent downward when I am driving the car; therefore, I feel I cannot look straight ahead. I am short, but have no physical deformities that keep me from driving other vehicles safely. I sit on a cushion regardless of what type vehicle I drive. I feel the way the head rest bends my head forward is a safety hazard to me. Also, the seat backs seem to have a curve and will not allow a person to sit up straight in the seat. This has been, of course, an ongoing problem since the purchase of the vehicle. My husband and I have made this complaint known to our local Kia dealerships, as well as the Kia manufacturer.

- Decatur, AL, USA