This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The housing unit for the left headlight melted causing the headlight not to function. The light is not burnt out. The light in the housing is the original factory light. The Kia dealership will not recognize this as equipment malfunction. Th dealership stated there has only been a recall on the sorento model for that problem.
When driving at night time the lights have been shutting off from 5 all the way up to 30 seconds and then coming back on. While driving down any given road
Headlights mysteriously begin flickering after using turn signal or flicker without using the turn signal. Lights have turned completely off without warning at night creating an extremely unsafe condition.
The drivers side headlight has blown 3 bulbs when changing to last bulb it appears the connector has over heated and melted there is a recall on the connector but was told that it was not recalled for my vehicle per the VIN number
When diving at night on the streets or on the freeway I have experienced my headlights and interior light flickering and then the turning off completely momentarily. This has happened on a very rural winding road where I feared for my life because I could see nothing for a few second when the lights came back on. I am now afraid to drive my car at night. This does not happen all of the time but it did happen last night when going over a railroad crossing, which is why I decided to file a complaint.
- San Leandro, CA, USA
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Right side head light will not always go on ( I do not know when it is going to work), I have had it checked by mechanic also/ there is no specific time of when my light will work or not. This is not normal.
The contact owns a 2015 Kia Soul. The contact stated that the driver's side head lamp assembly pigtail failed to function as the driver's side low beam lights were shorting and began to flicker. The contact had to maneuver the headlight switch to get the lights to remain illuminated; however, they continued to flicker and short without warning. The vehicle was taken to classic Kia (902 walton dr, texarkana, tx 75503, (903) 793-4623) who replaced the bulb. Within a week, the driver's side light failed to illuminate again. Classic Kia was contacted again and was unable to supply the part. The lights continued to flicker. The vehicle was then taken to crown Kia (2001 w loop 281, longview, tx 75604, (903) 759-4667) who was able to supply the pigtail and light, which was replaced on the driver's side a second time. Months later, the lights continued to flicker. The vehicle was not repaired. The manufacturer was notifed months later. The approximate failure mileage was 90,000.
The contact owns a 2015 Kia Soul. While driving approximately 40 mph, the low beam headlights and the instrument panel lights turned off and came back on approximately a second later. The contact also stated that the failure occurred every time the vehicle was driven at night. Over the past two months, the low beam headlights and the instrument panel lights flickered. The vehicle was taken to the dealer (browns Kia in manassas, Virginia) for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,543.
The contact owns a 2015 Kia Soul. While driving, the contact noticed that the front driver and passenger side headlights failed without warning. Upon further inspection, the contact noticed that the plugs were melted. The contact also stated that the rear driver's side tail light failed without warning. The contact repaired the driver's side tail light, but the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and stated that they had no knowledge of the failure. No further assistance was offered. The approximate failure mileage was 77,000. Updated 11/06/17
A D V E R T I S E M E N T S
- Denham Springs, LA, USA