This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A couple of months ago the car said we have a problem with the engine and with the cooling system Kia had check it out and said nothing was wrong but it keeps going on it has a gas smell low push to do 70 on highway won't let me put on cruise control for long I can feel car ready to shake and stop needs oil all the time when I drive for 1 hr to work car starts to shake at a red light after I'm almost at work I changed battery on 3/10/19 I also changed the catalytic converters also brakes always have to change before there do on 3/15/19 have an appointment to change the flex on the car also because the oil was leaking on the engine it needed a seal and the top part I forgot what it's called replaced that's all I now for now
Attempting to park: Vehicle accelerated rapidly, brake failed to stop or do anything. Vehicle jumped over tire stop then 8" mall walkway hitting building and store window.
I recibe recall for airbags, stering pinion. The fuel sending level unit is damage and the gauge fuel level is down. But that reason the system turn on the check engine light.
The contact owns a 2015 Kia Soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving. Also, the vehicle would sometimes fail to switch gears. The vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
Car hesitates when accelerating at an intersection leaving you temporarily without power. Dealer acknowledges the problem, but says it is within specs and there is no factory fix.
- Dedham, MA, USA
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I purchased a 2015 Kia Soul on April 11, 2015 from paramount Kia of asheville nc and only recently found out that it had an outstanding safety recall(#nhtca-15V123 or SC116) prior to my purchase. Kia motors had notified its dealers on March 19, 2015 that they had been issued a repair procedure for this recall which was to be completed prior to sale of said vehicles. The letter states "it is illegal to sell a vehicle with an outstanding safety recall" but this dealer sold this to me anyway with regard for my safety. I believe that from the lack of concern I received from the dealer when I contacted them about it that this must be a common practice on their part.
From the date of purchase until present the vehicle has a lag in acceleration when automatic transmission shifts from first to second gear. The lag causes a dangerous condition when pulling out. Took it back to the dealer 2 times, and each time was told there was nothing they could do until a engine light came on.
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- Franklin, NJ, USA