I JUST took this car in LAST week. Per usual, I was told "no code tripped", they "updated" the computer (again) and sent me home with the same issues. Burning smell, noise under the hood, lurching on its own, hesitation, stalling, running through gas like crazy, shaking, mushy brakes, etc... This has been going on for YEARS, and I complain every time! Not to mention, the tail lights keep burning out, blower out, multiple tire issues, electrical not working, engine lights and tire pressure lights going on and off... but of COURSE they "cannot reproduce the issue" and alwaaaaays send me home like I'm an idiot.
This time, only hours after getting off the phone with Kia consumer for "escalation" of my issues... (which was supposed to happen several time before but nothing happened)... I get into my car, key in ignition....and NOTHING!!!!! Not even a light! It's NOT the battery, because I checked it AND because the interior lights are fine. I try again, and the whole dash starts flickering, but NO engine anything! I immediately call Kia consumer again and get this, I am told my warranty is done at 60k? Nope.
I have the 10 yr/100k powertrain, THEN I'm told the car is used?! NO! I bought this brand new!!!! What is Kia trying to pull here? Then I'm told that I have to pay for a flatbed to tow it, then pay for diagnosis to fix it? I WAS JUST THERE LESS THAN 7 DAYS AGO!!! I have been complaining of these issues since 30k miles!!! I hate this company, they are liars and their cars are junk!
A D V E R T I S E M E N T S
I JUST took this car in LAST week. Per usual, I was told "no code tripped", they "updated" the computer (again) and sent me home with the same issues. Burning smell, noise under the hood, lurching on its own, hesitation, stalling, running through gas like crazy, shaking, mushy brakes, etc... This has been going on for YEARS, and I complain every time! Not to mention, the tail lights keep burning out, blower out, multiple tire issues, electrical not working, engine lights and tire pressure lights going on and off... but of COURSE they "cannot reproduce the issue" and alwaaaaays send me home like I'm an idiot.
This time, only hours after getting off the phone with Kia consumer for "escalation" of my issues... (which was supposed to happen several time before but nothing happened)... I get into my car, key in ignition....and NOTHING!!!!! Not even a light! It's NOT the battery, because I checked it AND because the interior lights are fine. I try again, and the whole dash starts flickering, but NO engine anything! I immediately call Kia consumer again and get this, I am told my warranty is done at 60k? Nope.
I have the 10 yr/100k powertrain, THEN I'm told the car is used?! NO! I bought this brand new!!!! What is Kia trying to pull here? Then I'm told that I have to pay for a flatbed to tow it, then pay for diagnosis to fix it? I WAS JUST THERE LESS THAN 7 DAYS AGO!!! I have been complaining of these issues since 30k miles!!! I hate this company, they are liars and their cars are junk!
- Andrea C., Livonia, US