This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Kia Soul. The contact's wife informed him of an abnormal odor on the outside of the vehicle. Approximately 45 minutes later, the vehicle caught on fire. The fire department was called and extinguished the fire. A fire report was filed and the fire marshall diagnosed that the wiring in front of the engine compartment caused the fire. There were no injuries sustained. The vehicle was destroyed by the fire. The dealer was not notified. The manufacturer was notified, but did not assist. The failure mileage was 45,000.
- Waxhaw, NC, USA
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- Waxhaw, NC, USA