This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Kia Soul. The contact stated that while attempting to stop, the brakes malfunctioned creating an extended stopping distance. The contact indicated that during the incident the brake pedal was difficult to depress and the brakes appeared to be skipping. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not notified. The failure mileage was 14,000.
The contact owns a 2013 Kia Soul. The contact stated that an abnormal noise was heard from the vehicle when the brakes were applied. Additionally, the brake pedal seized without warning. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 35.
At stop light, brake pedal went to floor and vehicle started to move forward into intersection. Thankfully no vehicles were at that intersection at that time! after five or fewer seconds the brakes caught and I was able to stop the vehicle.
My brakes make this screeching sound when backing up, after having only 2 months. They would also not hold sometimes. The 3 most frightening was 1. almost ran over a person, 2. ran out into intersect with entire family in car B 4 stopping 3. with my boys in car on way to school going down hill brakes won't catch. I called dealership it took them almost a wk to get me in shop to say they can't find anything wrong.didn't drive it though. The person that you as to call and get me in waited til mon to call. I had call Corp. Office and was told to bring in sat B 4 that. Wasn't offered a rental or another car til what was wrong was fixed. The brake issue has been going on off and on for months. I bought this Soul new off show room floor. After months of going back and forth with this, Corp sent to another location that told me brakes do this cause car outside condensation causing it. This not first new car never happened B 4, after other dealership keeps a week they couldn't duplicate problem, I haven't driven my car much got in it other day creep to store backed up again brakes didn't hold ran into shrubbery and a wall. Called BBB to file complaint under lemon law. Want different vehicle. Just saw to that Kia doing a recall over there because of brakes, they know something wrong why not just take the car back & let me get another this is just bad business. If I run over something, someone or injury myself they're going to B out of more. They got right person not giving up til wrong made right. The Kia Soul braking system is substandard. They all know this too.
Brand new car purchased 04/06/13 and has 2900 miles and brakes squeak. Brakes have been squeaking since may but unable to leave it due to long periods of waiting for car. Was told by service manager that brakes are glazed and its common and happens and they will deglaze but it will keep happening because its just the brakes. I have owned and driven many cars and never had this problem prior to this vehicle and the van I have that is also manufactured by the same parent company and had the same problems. I was told that it glazed because my van was heavy but this new car is very small and light. A customer in the waiting area said he has never heard of glazing and worked on cars for 30 years. I believe that these cars made from Hyundai/Kia are made with cheap parts that have to be replaced often and that's how the make up for cheaply sold cars. I need help figuring out how to fix this problem.
- Lake Elsinore, CA, USA
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During braking and hitting small hole in road I noticed the brakes skipping and brake pedal jumping up and down as if it was a power defect. I had the same effect happen after bad rain and approaching a red light the car skipped to the stop. When it snowed out the brakes really skipped made noise and seemed to slip and would not stop. I figured the car was new or the brakes are adjusting kind to speed but now know there is something wrong. March is the first whole month I own the car and this is time to call the dealer and get this figured out. There was witness in the car on 2 of 3 occasions.
A D V E R T I S E M E N T S
- Fort Worth , TX, USA