This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering column lock. I took the vehicle back complaining about the steering wheel having a rough spot in it they act like they could not find nothing while under warranty. Over the years it's progressively getting worse now the steering wheel will not lock when you pull the key out. While driving the car you can notice a click in the wheel in both directions where the key lock is trying to lock back in the position while driving. I called Kia and complained they said the vehicle was out of warranty how many other people has had this problem. When driving down the road I can feel in the wheel every time I move it right or left. My problem is what do you do if a steering wheel locks up running 60 70 mph down the road is other Kia owners having this problem has anybody been killed or because KEA is ignoring the problem with steering columns. The lock hasn't worked in two or three years now it is getting to the point that it has a real noticeable click and kink in the steering wheel. I think the government should check in on a KEA and make sure it's not an ongoing problem with other KEA's.
Clicking and knocking when turning or just parked turning the steering wheel. I hear it-??s a steering coupler issue with lots of Kias and Hyundai-??s that can be dangerous. Did I miss a recall, how do I get this taken care of?
My 2012 Kia Soul has a problem with steering wheel make a clunking sound when move left to right and also when driving at speeds around 65mph steering wheel vibration we need a full recall on steering coupler.
There is a loud knocking noise coming from the steering motor/mechanism underneath the dash. The steering feels unstable when I am driving and when the vehicle is not in motion, there is a loud thud noise and feel, when I turn the steering wheel.
My steering column, when slightly turning it left and right is clicking hard. This is causing an issue while driving to and from work. As I commute one hour each way 5 days a week. If I hit a bump it jerks the wheel. If I try to drive a little past 65mph it clicks hard and fast. It is getting worse. I have not taken this in to a dealership yet, but I will be soon.
- Brooksville , KY, USA
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The steering wheel developed a looseness whether the car was on or off, and a clicking noise became apparent when turning the steering. When driving over 60mph the steering wheel began to shake uncontrollably. The problem has been confirmed by my mechanic to be the steering flexible coupler. According to online sources, i should have received an extended warranty on this part but did not. Though, it would not have helped due to the fact that the part failed 2 months after the extended warranty expired.
The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle a clicking noise was present coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who diagnosed that the steering coupler was faulty and needed to be replaced. The vehicle was not yet repaired. The contact noticed that after retrieving the vehicle that the noise had become louder and more pronounced when turning the steering wheel. The manufacturer was not notified of the failure. The failure mileage was 39,000.
Something is wrong with my steering wheel/column. when driving, the steering wheel has unusual movement, such as jerking and popping with the slight movement made by driving or sitting still while car is cranked up and if the road is not smooth, any slight bump, something in the steering column is popping. i am afraid for my life and others on the road if i lose control of steering. my mechanic has told me the problem is the "Coupler" that is a plastic ring. How can that be" this is dangerous. i only have 43K on my Kia and had to park it recently due to it getting worse due to being dangerous to drive. i see many complaints of this same problem. Why has it not been recalled" I love my Kia Soul. Please fix this problem.Thanks
My steering wheel clicks while I drive, hit bumps, turn it, it also locks sometimes when I turn it.this scares me to death I'm afraid I won't be able to control it it's going to snap off
Apparently the steering coupler has started to fail in my 2012 Kia Soul. Thousands of reported failures but no recall from Kia" How can this be" When the $5 part fails, the car isn't able to steer. If this happens on the highway you could die.
This is a widely known issue with this vehicle. The rubber steering coupler wears out way too prematurely causing the steering wheel to have excessive play in it. This is dangerous. Please require KIA to issue a recall for this issue. Thank you.
The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion and steering column needed to be replaced. The contact declined the rack and pinion and steering column replacements. The vehicle was then taken to Turnersville Kia (2900 NJ-42, Sicklerville, NJ 08081) where it was diagnosed that the steering flexible coupling needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.
2012-2013 MY SOUL MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING - I just had to have this replaced and it cost me money to get this part replaced - its a safety issue and I didnt even know this was a issue until my car started having the problem... I really this is crappy that a safety issue that is a known issue is not replaced for free.
My mechanic found a small gear located in the power steering wheel called the steering coupler. It has worn down and broke into pieces, making the steering wheel rattle and shake while driving. This is an issue that can turn dangerous as my car moves back and forth on the road due to this problem. The part is also made of PLASTIC! This is a poor cheap design that needs to be recalled. Many other consumers have the same problem with this on their 2012 Kia Soul.
A D V E R T I S E M E N T S
- Flatwoods , KY, USA