This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Kia Soul. The contact stated that while her son was driving approximately 55 MPH, the hood latched inadvertently released and the hood raised up and struck the windshield, causing the windshield to crack. There was no warning light prior to the failure. The hood and upper frame were dented. There were no reported injuries. The driver slammed the hood closed and continued to drive. The contact's husband noticed that the hood latch was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact after reviewing the photos which were sent, that the latch was damaged due to the latch being pushed to the side by the owner. There was no additional assistance provided. The failure mileage was approximately 134,573.
The contact owns a 2012 Kia Soul. While driving 35 mph, the contact heard an abnormal noise due to the front hood unlatching on its own and striking the windshield. There were no warning indicators illuminated. The vehicle was taken to asheboro Nissan (located at 1635 E dixie dr, asheboro, nc 27203, (336) 625-2500) where it was diagnosed that the hood latch failed and the hood needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,000.
2012 Kia Soul. Consumer states that their hood disengaged while driving and smashed against windshield. The consumer stated the manufacturer was notified, but did not offer any assistance.
The contact owns a 2012 Kia Soul. While driving approximately 35 mph, the vehicle's hood flew open and smashed the windshield. The contact called the dealer about the failure and was informed that the hood latch was possibly defective. The vehicle was not inspected or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,370.
The contact owns a 2012 Kia Soul. While driving 35 mph, the hood unlatched and opened. The contact was unable to view the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.
A D V E R T I S E M E N T S
- Mountain Top, PA, USA