CarComplaints.com Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
21,113 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul fuel system problems

fuel system problem

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2011 Kia Soul Owner Comments

problem #7

Nov 282023

Soul

  • miles

A D V E R T I S E M E N T S

When you press the break the car stalls, when you fuel up the car it will not start. Autos unlimited in Rolla, Mo sold it as inspected with "" nothing "" on the inspection sheet. This dealer is claiming they will "fix: this issue. It cost me $480 to fix it. --- evap canister purge vent- evap leak- fuel malfunction- canister solenoid.

- Salem, MO, USA

problem #6

Apr 142023

Soul

  • miles
After getting fuel, the car stalls immediately. I have to push the gas petal and give it several pushes to get it to go. Sometimes it stalls while driving. It will turn off randomly especially after pressing the break pedal. It turns off, and all the warning lights turn on. Then it totally turns off all sources of power to it. Bluetooth microphone has not worked since I got it with 30 miles on it. Now it has 136,000.

- Chandler, AZ, USA

problem #5

Dec 022020

Soul

  • miles
My engine light has been going off and one no problem driving the problem is when I put gas in car the car want start until I give it gas a little. I don't have problem to crank car. And after I crank my car after I pump the gas to start it. There is no problem only when I get gas. It goes off maybe after a long while but then come back on when gas get to low and then problem starts all over again. I have ask Kia dealer about recalls all the time they say all recalls on vehicle are done. I have read several times about fuel problem or pipe that cause fires on vechicle. I read as recent as Jan 18 there was recall in another country on this.the light went off Jan 15 but came back on jan18

- Houston, TX, USA

problem #4

Mar 172020

Soul

  • 69,000 miles

A D V E R T I S E M E N T S

Kis consuming oil, the oil indicator doesn't turn on until after the oil stick shows no oil in the engine and then it only blinks occasionally.

- Charlottesville, VA, USA

problem #3

Jun 132018

Soul

  • 12,000 miles
The contact owns a 2011 Kia Soul. While the contact was exiting the vehicle in the driveway, there was an explosion and the vehicle caught on fire without warning. There were no injuries. The contact used a fire extinguisher to put out the fire. The vehicle was not towed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The exact origin of the fire was unknown. The VIN was not available. The failure mileage was 12,000.

- Sharon, PA, USA

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problem #2

May 012015

Soul

  • 44,000 miles
The contact owns a 2011 Kia Soul. The contact stated that the fuel gauge failed. The fuel gauge was slow to register the correct fuel level. The vehicle was taken to the dealer several times for the failure. The dealer replaced the fuel sender assembly pump however, the failure was not corrected. The vehicle was taken back to the dealer for further inspection. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.

- Santa Fe , NM, USA

problem #1

Jan 202013

Soul 4-cyl

  • 22,791 miles
The clutch and fly wheel wore out on the car at 22K miles. This is extremely early for a clutch to fail. The clutch failed on a busy highway (I-81) and I was forced to pull over in an unsafe location. I have driven manual transmissions for many years and have never had a clutch fail at such a low mileage.

- Arlington, VA, USA

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