CarComplaints.com Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).
2.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,443 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my car just started accelerating in traffic and I couldn-??t get it to stop even while hitting brakes trying not to hit another vehicle. Fortunately found a way to pull to side of road and throw in park and it was still revving up and didn-??t stop til I turned off car completely. So terrifying. Now I-??m [XXX] trying figure out how I-??m going to get back home in this dangerous vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's mother owns a 2011 Kia Soul. The contact stated that while driving at various speeds, the vehicle independently accelerated. The contact was able to stop the vehicle by using the brake pedal and parking brake simultaneously. The vehicle was taken to an independent mechanic who unplugged the cruise control unit. The contact was unaware of the failure diagnosis or what needed to be repaired. The contact notified bert ogden harlingen Kia (8321 w expy 83, harlingen, tx 78552) and was informed that there was no recall associated with the VIN. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.
The contact owns a 2011 Kia Soul. The contact stated that after starting the vehicle and shifting into reverse, the engine RPM's increased to 6000 and the vehicle suddenly accelerated in reverse. After shifting to neutral, the engine RPM's continued to increase before suddenly decreasing to normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.
- Clearmont, FL, USA
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Speed control - the speed control did not disengage on numerous occaisions, when the brake was gently applied or tapped, speed control did not disengage and the speed actually increased. The vehicle is currently with the dealer. We were able to demonstrate replicate the problem with the service technician driving the vehicle. Horn - does not activate seems to occur when vehicle warmed up. Was able to demonstrate to dealer stability control light activates and does not turn off intermittently
Driving the vehicle down the road in good weather conditions when the brakes initiated for no reason and no gas seemed to be going to the throttle. The ESC light came on. I attempted to turn the traction control light off but there was still no change. The vehicle slowed down to about 5 miles an hour and stalled out a couple of times because lack of gas going to the vehicle. Fortunately I was in a congested area and was only traveling about 20 mph when this happened. Could have been extremely dangerous had I been on a highway.
A D V E R T I S E M E N T S
- Lansing , IL, USA