CarComplaints.com Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).
4.2
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,125 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Kia Soul. The contact stated that the horn failed to operate intermittently without warning. The failure recurred on several occasions. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 03/30/16. Updated 04/14/16.
The contact owns a 2011 Kia Soul. The contact stated that the horn became inoperable. The vehicle was taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,000.
The contact owns a 2011 Kia Soul. The contact stated that the horn malfunctioned sporadically and without warning. The vehicle was taken to the dealer. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 40,000.
The contact owns a 2011 Kia Soul. The contact stated that the vehicle horn was malfunctioning. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who offered suggestions on how to repair the failure but none were successful. The vehicle was not repaired. The failure mileage was 500 and the current mileage was 5,000. Updated 07/08/11 the consumer stated he first noticed the problem with the horn when the using the auto lock feature on the remote. The horn only confirmed locking 1/2 of the time by a confirmed beep. Then he noticed the horn would not work in the mornings when he pressed it the button on the steering wheel. The horn relay was replaced. When the consumer arrived home, the horn stopped working again. The vehicle was taken back to the dealer and they replaced the horn sounder board. Updated 07/29/11
- Waukegan, IL, USA
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- Silver Spring, MD, USA