This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Kia Soul. The contact stated that on several occasions when the vehicle was started, the air bag warning light illuminated and remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 172,470.
The airbag light is on, and the passenger airbag light is off. Kia dealership performed the electronic scan, and is obtaining message with defect in OCS sensor defect and electrical voltage. Kia said needs Kia part #95910-2K000 that Kia has discontinued. There is no way to fix the air bag issue as Kia has discontinued the part, and no dealer has the part in the United States. The vehicle is available for inspection. Dealer has confirmed the problem, but can't repair because the Kia part has been DISCONTINUED. The part that has been discontinued is the Control Module, Module Assembly Air Bag.
The contact owned a 2010 Kia Soul. The contact stated while driving 15 MPH when she crashed into the rear passenger side of another vehicle due to an illegal turn damaging both vehicles. The contact stated the air bags did not deploy nor did the seatbelt retract. The contact stated when the paramedics helped out the vehicle the air bag fell out of the steering wheel. The contact was taken to the hospital for back pain. A police report was filed. The vehicle was towed and deemed totaled. The manufacturer was not notified of the failure. The failure mileage was not available.
"takata recall" the airbag did not deploy when the car was hit traveling South bound. A vehicle pulled out in front and could not avoid hitting the vehicle. Traveling on a straight way on city street. Insurance have totaled the vehicle.
The contact owned a 2010 Kia Soul. While the contact's daughter was driving 30 mph, the vehicle was struck on the front driver's side near the headlight by another vehicle. The air bag did not deploy. A police report was filed. The contact's daughter sustained a seat belt injury on her chest and a nose injury, which required medical attention. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The cause of the failure was not determined. The failure mileage was approximately 100,000. The VIN was not available.
- Harrison, AR, USA
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The contact owned a 2010 Kia Soul. While driving 50 mph, a deer ran in front of the vehicle. As a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and deemed destroyed. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
As I was driving North on I-95 it had started to rain. I was in the left lane of a two lane highway going 60 mph in a 70 mph zone when an 18 wheeler went by me going 85 mph or more. It pushed water on the road over into my lane and I felt my wheels begin to move. I let off the gas and gripped the wheel. My ESC light never turned on. I hydroplaned from my lane into the right lane then back into my lane and off the road. The wheels locked about 20 feet off the road and the car tipped on the passenger side and hit a tree. I had my seatbelt on as I sat and dialed 911. My windshield was spiderwebbed, my hood of the car was up, and all my belongings were thrown on the right side of the car. I was wearing my prescription glasses and a headband and with the force of the hit, both were thrown off my face. As I sat in the car on the phone with 911 the car began to catch fire. I unbuckled my seatbelt and got out the door behind the driver. When I got out I realized not one air bag in my vehicle went off. Not even the side ones on the passenger side.
The airbag light stays on (driver side) and the passenger side flies on and off. Vehicle taken to dealer reports a new module needs to be installed but it would be charged to the owner. I disagree as this car has never been an accident and from reviewing complaints on line this is a known defect.
The contact owns a 2010 Kia Soul. While driving 10 mph, another vehicle crashed into the driver side door of the contact's vehicle. As a result, the air bags deployed and metal fragments discharged. The contact sustained a shoulder cut that required medical attention. A police report was filed. The vehicle was taken to a dealer; however, the failure was not diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
In the midst of rush hour traffic, I had to suddenly stop. I apparently did not stop quick enough and rear ended the car in front of me. The air bags did not deploy. My left arm took part of the shock. I was traveling about 40 - 45 mph. The front end of my car collapsed, to a point that the driver side door would not freely open. At least two of the airbag sensors should have been affected. I have pictures.
2010 Kia Soul was hit by Plymouth neon as neon was exiting highway I-70 westbound at zumbehl rd in St charles, mo. Neon failed to either stop at red light or yield right of way to my Kia Soul. The Soul was hit on the right front completely tearing off the front bumper. The Soul was spun counter clockwise and hit a second time in the right side rear passenger door. The impact sent the Soul across 2 traffic lanes and across an approximately 6 inch high median curb into the path of oncoming traffic. Neither the front airbags, nor the side airbags deployed and the front passenger impacted the side interior causing injuries.
While driving on a rural highway, my son swerved to avoid a deer which had entered his path. Failing to regain control of the vehicle, he entered a roadside ditch with a steep embankment. The vehicle struck the opposite side embankment on the left front quadrant which resulted in severe damage to the vehicles front end. (the damage caused is nearly identical to the crash test provided on the iihs's website in which the drivers side airbag deployed). Our drivers side airbag failed to deploy. Upon striking the opposite embankment and receiving the front end damage, the vehicle rolled completely at least one time. (according to the Kia website, the side/curtain airbags should have deployed), however, that failed to happen as well. Fortunately my son was wearing his seat belt, and walked away with minor injuries. The vehicle was purchased due to it's safety rating. No airbag deployment in a Kia Soul front end/rollover accident!
I was hit right in front of the driver's side door by a driver that ran a red light going about 40 mph and the impact spun my car completely around. Not one airbag deployed! then on April 30, 2011, right after getting my car back from being repaired, my friend was driving it and rear ended a car that slammed on their brakes quickly. Not one airbag deployed for a second crash!
The contact owns a 2010 Kia Soul. While driving 65 mph the contact hit a deer which caused the driver side door to crush inward. None of the airbags in the vehicle deployed. There were no injuries. The current and failure mileages were 4276.
A D V E R T I S E M E N T S
- Pflugerville, TX, USA