Technical Service Bulletins (TSBs) for the 2021 Sorento Hybrid are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY ... Read More »
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In ... Read More »
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. Read More »
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. Read More »
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on ... Read More »
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant ... Read More »
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. Read More »
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and ... Read More »
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor. Read More »
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »
TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »
