This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Kia Sorento. The contact stated while driving 70 MPH, the forward camera was obstructed. The steering over corrected while turned off. The vehicle was accelerating and decelerating independently. The Forward Collision Avoidance system engaged without an object being nearby. Additionally, the driver-??s side seat belt randomly unlatched. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, who diagnosed and determined that the transmission and seat belt needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case but declined to buy back the vehicle. The failure mileage was approximately 28,660.
I received a recall notice for a problem with the front seat seat-belt pretensioners, which apparently deploy abnormally and may project metal fragments into the passengers. Despite being told the repair should only take 1 hour, I cannot get an appointment for 2 months to get it fixed. I have also called Kia corporate but they were unhelpful as well. I do not think 2 months to get a safety recall repaired is reasonable or safe and want to lodge a complaint.
- Brookhaven, GA, USA
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- Shepardsville, KY, USA