The contact owned a 2022 Kia Sorento. The contact stated that while approaching a stop light, she lost consciousness. The contact crashed into another vehicle as the air bags deployed and the front driver side tire had separated from the vehicle. The other driver sustained injuries; however, their whereabouts were unknown. An employee from a nearby dental office removed the contact from the vehicle and placed her inside the office. When the contact regained consciousness, the dental employee informed her that a strong unknown odor had emitted from the vehicle which prompted her to remove the contact from the vehicle. The contact believed that this odor caused her to lose consciousness which resulted in the accident. The contact sustained an injured left eye and bruises to her forehead. The contact later sought medical attention at a hospital where she was treated for her injuries. A police report was filed. The vehicle was towed to an independent tow yard. The dealer and the manufacturer were both notified of the failure but neither have offered any assistance. The vehicle was deemed a total loss. The failure mileage was approximately 3,200. The VIN was not available.

- Conyers, GA, USA