This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.
There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.
I unable to accelerate to merge on to the highway. This is the second time that my car was unable to accelerate and kick into gear. The first time was in 2021/2022 a few months after getting the car.
My 2021 Kia Sorento has been losing drive power, shuddering when we accelerate, hesitate when starting from a stop or parked position, and having issues accelerating at different and random speed intervals. This is a safety concern because it can cause an accident or for us and others or cause us to lose the ability to control the vehicle Everyone is also at risk if my car stops responding to me pushing the gas and it will not let me continue, increase, decrease or become entirely unresponsive could cause my entire family to die. It has been reproduced by a local service center. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. No warning lamps, messages have appeared at any time. The first symptoms started with short shuddering for a quick second or two every now and then. It has become progressively worse and is becoming unsafe for us to operate.
I am unable to open the gas tank door. The gas tank door is open and closed by pushing in the gas tank door on the right side. I have not had a problem with this until recently. The information in the owner's manual indicates to check that doors are unlocked. I have completed that step. I am almost out of gas now. I consider this a safety issue because there is no emergency release for the gas tanks and thus someone may be confronted with this issue during a long trip from home. This does not appear to be an isolated incident. At the very least, Kia should publish a service bulletin that this is a common problem and how to fix it so all of its owners do not need to navigate on their own. I am in the process of getting an appointment with dealer but there is no guarantee they will have the part and they told me the first available appointment is one week away.
- Dunwoody , GA, USA
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As I was taking off from stop sign car dropped into lower gear jerking car and lowered speed. Did this twice almost causing an accident. Knowing something was very wrong we proceed to Dealership. SUV stalled out 3 times on the way. Third time it stalled out was in front of service writer in front of dealership.This car has been very dangerous to drive from the delivery to now. It hesitates when you give it gas at stop and vibrates as you pic k up speed. This car is very dangerous to drive. Has been in shop for a week tring to figure out the problem. I have complained to service department about this ever since I have owned the car. Thanks for any help. I know I, m not the only one with this problem. Pat McGrath.
Hello Sir / Madam, I bought this used 2021 Kia Sorento with Vin Number [XXX]. Greenway Kia Orlando, Has Verified with me and given me a print out saying This Recall has been repaired successfully by them in March of 2022 before they sold it to me. They even said that Documents have been submitted to NHTSA and NHTSA is not updating in to their system Since 3 months. Can you please help me on this subject. Recall has been repaired and I have the repaired invoices and proofs that they provided to me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Vehicle has a constant, unresolved error reporting that Inverter Coolant level is abnormal. Occurs daily. Dealership is unable to determine whether it is an issue. Has been taken to the dealership 2 times in the last 3 months. The warning also occupies the dashboard screen and cannot be dismissed, preventing me from viewing any vehicle details (engine temperature, tire pressure, digital speedometer)
Vehicle loses all power at random. First incident was dangerous merging into traffic. The vehicle remains in this condition until restarted. Dealer found no code problems. There are lots of issues with this vehicle and failing transmissions.
A D V E R T I S E M E N T S
- Nogales, AZ, USA