8.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,865 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Kia Sorento electrical problems

electrical problem

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2021 Kia Sorento Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Apr 042022

Sorento 4-cyl

  • miles

A D V E R T I S E M E N T S

After being driven for 45 miles, with no problems, then parked for 2 hours, then when I started to drive, dashboard lit up "PULL OVER SAFELY IMMEDIATELY". I pulled over, shut car off and restarted. Same notice appeared. Tried again and nothing appeared. I attempted to move the car and it would not engage in drive or reverse. Shut car off, started again and still would not move. Then was towed to a KIA dealership. Upon inspection, I was told it needed a new transmission. Vehicle had 5,606 miles. Car is at dealership since April 4 waiting for new transmission. I was told there are other KIA's also waiting for new transmissions. If I had been driving and car suddenly shut off, it would have been very dangerous (there are many such reports online where people have experienced this). There is documented evidence on line that others with low mileage have had this problem dating back to April 2021. This car needs to be recalled and significant changes made. The car is available for inspection at the dealer's location, Lou Sobh Kia, 1135 Buford Road, Cumming GA 30041 if you need. You can reach me at[XXX] or via email [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, GA, USA

problem #3

Feb 162022

Sorento

  • miles
We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we were traveling down hwy 27 in Lake Wales, FL, the alert began to ding and the hybrid warning came on, as well as other lights (I can't remember which ones). The car lost acceleration capability, but as we slowed and turned down another road, the car began to slightly accelerate very slowly. We were able to travel another mile, when the acceleration completely stopped. We pulled over to the side of the road and put the car in park. The engine was very rough. The message came on to leave vehicle in park to charge the hybrid battery. When we did that, the engine started for about 5 seconds, then shut off. We attempted this two more times, with the same results. We also tried to jump the car, according to the operator's manual, but it didn't work. We had to have the car towed to the dealership.

- Fort Meade, FL, USA

problem #2

Dec 092021

Sorento

  • miles
Transmission failure at 9108 miles. Car was turned on and error code stating of some form of a transmission failure. Odd electrical sounding issue in engine bay as well. If the transmission had failed while I was driving I could have gotten into a serious accident. Kia is already notorious for failing transmissions in their other vehicles. This car maybe no different.

- Melville, NY, USA

problem #1

Apr 152021

Sorento

  • 500 miles
Only had car 8 days with 500 miles. Went to pull away from stop sign and car cut off. When attempted to restart, car advised to place in park first. Once placed in park and pressed start button - all systems went dead. Sparks came from grounding cable under hood. When grounding cable was adjusted, car started turning on and off randomly. After waiting two hours for tow truck, was able to adjust ground cables well enough to drive home. Subsenquently, car was towed to dealership.

- Atlanta, GA, USA

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