This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil consumption, car seizes, loses power and stalls when at 65 to 70 mph on highway, almost caused two accidents in which i was able to avoid, both times my children were in the vehicle.spoke with kia as well and they stated they were unable to help with this issue and only suggested us to go to a dealership.We have taken the car to the dealership and to auto shop 3 times in the past 6 months no resolve.Just got an oil change again and did oil consumption test (result was.8 oil burned at 1,000 miles),now 2 weeks later no oil in car as oil light came on after it was filled back up at the oil consumption test, engine is faulty and burns oil at alarming rates.
Recently the 2019 Kia Sorento 3.3L V6 has had an intermittent Engine Oil Pressure Light. It will sometimes come on at low idle but not all the time. We did find a leak at the oil filter housing and repaired that, which did not solve the light issue. The vehicle has oil in it, thus not the problem. The vehicle was Manufactured in June of 2018 and there was a recall on the exact issue just prior to this for 2018's. Given the manufacture date and the fact this issue was not discovered until AFTER the vehicle were produced, I feel that given the timing it would be fair to say this vehicle would fall into the recall. I did have an independent shop diagnose this as a possible electrical short or part issue. I have spoken to Kia and they have provided no assistance on this.
The vehicle (90k miles) has a check oil light on. When I took it to the dealer, they diagnosed the issue as a faulty oil pressure sensor (see attachment #1). The model year warranty is 10yr/100k for engine/powertrain, I was informed that since I am a second owner that they will only honor a 5yr/60k warranty. I then looked to see if there was an extended warranty on this component and there is on the nhtsa.gov site. A letter from Kia dated 4/6/2022 (WTY026) (attachment #2). Attached for you convenience shows an extension of the warranty of this component to 15yr/150k. The letter includes my vehicles make and model, but uses the model year 2014-2018 with a manufacturing date of 12/17/2012 - 3/7/2018. My vehicle was manufactured on 3/2/18 from the VIN plate attached to the vehicle (attachment #3). The dealership also refused to cover the warranty based on this letter because of the model year. My issue is this model year uses the same engine and components and was manufactured before the cut-off of the extended warranty. I would like to see the extended warranty extended to cover further model years as the component is still causing the same safety issue
The engine blew up. I have all of my oil change receipts and gave them to West Herr Kia, and per Kia West Herr, Kia denied covering the blown engine because the piston went through the engine with great force. This happened at approximately 110,000 miles. West Herr Kia quoted 10,400 to replace the engine. Please let me know if you would like copies of the oil changes. I won't be able to upload all.of them.
This Engine is the Lambda II 3.3 Cylinder and it has been using a quart of oil every 400 miles. The oil light went on while my wife went to Mayo clinic in Minnesota for [XXX] and she had to pull over and put more oil in while on the side of the road. Kia dealership looked at it and said they could do an oil consumption test but that KIA would not pay for a new engine since at 96000 miles, it is out of warranty (second owner). This issue appeared suddenly and is getting worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Chicago, IL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer four times where an unknown diagnosis was provided and the vehicle was repaired four times with unknown parts, but the failure persisted. Additionally, the contact stated that while driving at approximately 45 MPH, the vehicle jolted forward, shuddered, and lost motive power. The check engine warning light was flashing. The vehicle was taken to a dealer where it was diagnosed that the cylinder #2 valve was burned and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was taken for an oil change and the oil warning light illuminated immediately after the oil change was performed. The vehicle was returned to the mechanic who diagnosed that oil was unclean. The mechanic informed the contact that the failure had caused the air conditioning to fail. The mechanic informed the contact that there were metal shavings found in the oil. The oil was flushed and replaced. The contact was referred to the dealer. The dealer was contacted and confirmed that the repair was not covered under recall or warranty. The manufacturer had not been made aware of the failure. The failure mileage was 149,000.
The Oil Pressure sensor was lighting up on the Dash indicating Low Oil pressure when the engine was running under 1500 RPM. Was replaced and Same condition appeared within hours leaving the dealership. KIA USA was no help in resolving the issue. Technician noted that there was no Sludge or any reason for the issue. I have seen many reported issues with the same result on line
Fuel pump malfunction. It is available for inspection. My safety was put at risk and others because the car stalled abruptly while driving and would not accelerate. Yes the dealer was able to recognize fuel pump issue. No other symptoms.
Engined failed in the middle of the highway at 100,800 miles. Engine has had horrible oil consumption issues for a long time, despite regular oil changes and checking the oil levels. KIA already has a 150k class action settlement for engine failure due to connecting rod bearing failure, but have denied warranty and wanted out of pocket $7600 for full engine replacement.
My engine was replaced and the fuel line was reported "mangled" by Kia of Coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that the fuel pump was leaking. To further this when we got the car back, the csr still smelled like fuel. The car was yet again taken in and found to have a crack in the fuel rail.
Codes P1326 and P000B showing up. Vehicle will not go over 2000 RPM and 60MPH. When you try to accelerate it stalls and jumps. Was almost rear ended. Kia has had vehicle for the over a week and says it will be at least another week before they can even diagnose and let me know if we need a new engine- another shop already said we would need a new engine. No warning prior to stalling, check engine light immediately came on as soon as we couldn-??t accelerate.
Possible components/systems with issues: Engine, Suspension, Electrical, Emergency Parking Brake and Auto Hold, Back-Up Camera, Parking Collison Warning, et al Been trying to get my vehicle issues resolved. I have not been able to enjoy nor use my vehicle. I've had numerous repeat service appointments. I feel unsafe using the vehicle. Issues have almost caused accidents. It is now at the dealership and I've been in a loaner vehicle almost 3 months. 1. Suspension problems: I had to drive at reduced speeds and avoid highway usage. Poor driveability and rough handling. Felt like tires would pop off. 2. Oil consumption: Poor performance, reduced power and fuel economy. Check engine light came on. Dealership said I had no oil, history codes, and code for injector misfire. They cleared the codes, told me to come back if codes come back. Had me to do oil consumption tests every 1,000 miles which showed low oil levels. I had to restrict usage of my vehicle for the testing. They ultimately said someone did not properly do the testing and there was never an issue with oil consumption. I believe there was an issue. Check engine light keeps coming on. 3. Back-up camera was replaced for recall. New camera had issues causing inverted images, distorted views, and malfunctions with parking and blind spot sensors. Could not use camera. Took back to dealership multiple times, they checked and said they fixed it but it was not. 4. Emergency Parking Brake and Auto Hold Malfunction: Dashboard indicator for Auto hold malfunction and messages for activation/deactivation of emergency brake/Parking. Vehicle would stop abruptly while driving without notice. Almost caused several accidents. Auto hold would not function as designed so vehicle would keep moving when it was activated, however, the vehicle is not supposed to move when it is activated. Had to pull over, turn vehicle off and back on. Sometime it cleared, sometimes it didn't. Dealership could not replicate so had me record
I was driving home from work and the engine just shut off and seized while I was going down the road, coasted into an empty lot while there was traffic coming behind be and towards me on the opposite side of road and called dealership, no warning lights until everything shut down in that moment, towed to Kia dealership where mechanic diagnosed it as seized. No explanation for why without tear down of motor that would be at my expense, warranty deemed voided because of a gap in oil change. Oil change was up to date and car had oil in it.
The contact owns a 2019 Kia Sorento. The contact stated while driving 35 MPH, the vehicle suddenly lost motive power. The contact was unable to pull to the shoulder of the roadway, and the vehicle failed to restart, leaving the contact stuck in the middle of a busy intersection. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.
Bought car with 36k miles on it in July 2023. In Jan 2024, engine light came on and we noticed loss of power shifting between gears, had fuel injectors replaced/cleaned. In Feb 2024 at 51k miles, car made knocking noise, pulled over and shut car off, would not restart. Towed to KIA dealer, told the engine was seized and crankshaft snapped. I had regular oil changes every 5,000 miles as recommended by KIA. KIA dealer showed sludge in the bottom of the oil and accused me of adding oil after the engine failed -- false. KIA would not provide any remedy and is charging me $12,000 to replace engine. Seeing other complaints here for the same issue leads me to believe that this is a known issue for KIA on these engines but it has not yet reached critical mass.
Engine oil consumption with no warning that oil is low. The engine is faulty and can cause a seized engine while on the highway very dangerous. Thankfully the engine started sounding like loose change got home checked whole car to discover there was only about a quart oil in engine. No leak anywhere. Talked to Kia today was told it was an engine affected but excessive oil consumption. And there is a known problem with the engine but no recall
A D V E R T I S E M E N T S
- Trenton, OH, USA