3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Kia Sorento windows / windshield problems

windows / windshield problem

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2018 Kia Sorento Owner Comments

problem #2

Feb 082024

Sorento

  • miles

A D V E R T I S E M E N T S

While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed

- Lakeland, FL, USA

problem #1

Jul 172020

Sorento 6-cyl

  • 65,000 miles
The contact owns a 2018 Kia sorrento. The contact stated that while driving at 60 mph, the sun roof exploded without impact. The contact pulled over and inspected the vehicle. The contact stated that the sun roof exploded upwards and outwards. There was no glass fragments inside of the vehicle. The vehicle was taken to durango Kia (1195 carbon jct, durango, co 81301, 833-963-0462) where the contact was informed that the replacement part would be ordered and that the regional manager would be informed of the failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

- Cortez, CO, USA

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