The contact owns a 2018 Kia Sorento. The contact stated that while driving at 55 MPH, the vehicle lost all power while depressing the accelerator pedal without warning. The contact also stated that white smoke began to emit from underneath the hood of the vehicle. Upon inspection of the vehicle, the contact saw flames coming from underneath the vehicle as oil began to leak from the vehicle. The flames eventually dissipated and authorities were not called to the scene. Due to the failure, the vehicle was towed initially to the contact's home and later to the dealer. Once in the dealer's possession, the contact was informed that there was a hole in the engine block which had led to engine failure. The manufacturer was notified of the failure but had yet to offer any assistance. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 81,000.

- Jasper, TX, USA

The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine had sustained a loss of compression in cylinder #4, and oil had leaked onto the spark plugs. The contact was advised that the engine was faulty, but no repairs would be made until the engine rods had failed. The manufacturer was notified of the failure and confirmed the instructions provided by the dealer. The failure mileage was 138,500

- Knoxville, TN, USA

The contact's daughter owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal ticking noise detected. The vehicle lost motive power and stalled with the check engine warning light flashing. The vehicle was taken to an independent mechanic who informed the contact that the knock sensor needed to be replaced. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that the transmission and catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle failed to shift into park(P). The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 57,000.

- Wilkes-Barre, PA, USA