This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
My son was traveling down a highway between 45-55 mph when he overcorrected and made full impact of the front of the car with a solid snow bank in the middle median. The radiator was slammed backwards, the front end was demolished with around $12,000 in damage to the vehicle. There is no reason we can find that the air bags did not deploy. We bought this vehicle because of the safety rating but now I am concerned that we have issues with our air bags. Will they protect us if this should ever happen again?
My Kia Sorento back hatch (rear door) is not opening, it clicks with the key fob and the manual handle, but it needs a lift by hand to be able to open, I did a web search an there are several complaints regarding this issue.
I was traveling to Florida and saw sparks in the mirrors in the back. I quickly pulled over and went to the back and saw fire, the car was on fire everybody got out, we tried to put it out but it seemed like there was an accelerrent or something cause it was engulfed with fire very fast once we stopped the whole car was burning.+we were on 65 South in Kentucky just driving, no rain roads were dry.
- Allendale, MI, USA
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Vehicle was in a parked stationary position, tried to open sun roof and heard a loud pop noise. Panoramic sunroof glass cracked horizontally clear across roof and met with glass particles all over.
I was driving on a state hwy about three miles from home going 50 mph. I was the sole occupant in the vehicle when I began to smell smoke. I was able to pull off the hwy. And turn the vehicle off. I opened my door and opened the hood from the inside. When I did, flames and smoke began to shoot out from the hood and I heard a loud pop. I exited the vehicle and within seconds, the whole car was consumed with fire. I called 911 and reported a vehicle on fire. The fire department and ems both responded within minutes. The fire department was able to put out the fire but not before it was a complete loss. After the fire was extinguished, I noted all the doors and the hatch had locked at some point during the fire. I contacted cumberland Kia where I purchased the vehicle to notify them of what happened and they took possession of the vehicle that afternoon.
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- Lakeland, FL, USA