5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Kia Sorento accessories - exterior problems

accessories - exterior problem

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2018 Kia Sorento Owner Comments

problem #2

Nov 202020

Sorento

  • 34,000 miles

A D V E R T I S E M E N T S

Sunroof exploded while traveling down highway at approx. 65 mph. Did not see anything strike the vehicle prior to the explosion. Vehicle is equipped with a panoramic sunroof. Failure occurred in the front section which opens and closes.

- Tyngsborough, MA, USA

problem #1

Mar 122018

Sorento

  • 5,000 miles
I am requesting that dot NHTSA investigate the issue of Kia Sorento's sunroofs exploding. We were driving our company leased 2018 Kia Sorento heading westbound on I-90 going approximately 30 mph to due rush hour traffic during sunny weather, with optimal road conditions, and we were approximately 16 feet from the car in front of us when all of a sudden we heard a bomb blast sound coming from above us. We carefully felt the sunroof shield and determined the sunroof exploded into many pieces. Nothing from the outside or inside fell on the sunroof to cause it to shatter. We have not used the sunroof since November of 2017. We immediately called the Kia dealership to notify them of the problem and they asked us to bring the vehicle in right away. If we had the sunroof shield open, we would have suffered numerous injuries. We continued to investigate online and found a numerous cases of Kia Sorento's sunroofs exploding. Currently, there is a class action lawsuit against Kia for a defect in the sunroofs that causes the sunroofs to shatter without warning. This issue is highly dangerous to Kia drivers, passengers and other drivers. Please formally investigate.

- Schaumburg, IL, USA

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