TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including;
* Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port
* Excessive static or noise when listening to the audio source
* Malfunctions and screen freeze of the head unit screen
* Slow down of the system response while device is plugged in
* Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter
* No or limited functionality when trying to play music from an Apple device
