This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My check engine light came on back in 2018 or 19 I have since been going to the Kia dealership with this issue making multiple attempts to resolve. I have had them replace oxygen sensors flushed fuel induction system and other things that they recommended. This did not resolve the issue at one point back in 2019 Kia had my vehicle for over 45 days almost 60 days to return it to me without knowing what the issue is and making recommendations to replace very expensive parts. I have since taken the vehicle back for regular repairs and services. No I have come to the place where my vehicle is in need of an engine as a result of this ongoing issue that seems to be an issue with the same make and model for other individuals. A check engine light fuel issues and now a shot engine
2016 Kia Sorento has had problems with fuel pump and probably that fuel line so I had to have it replaced and then now see a recall for those so is this newer recall or what and also what could i do if i had private ASE certified mechanic fix this and the Kia has a little over 84k miles on it. Does Kia have to reimburse me for this and for the labor work done to or can you please tell me what I can do. Thankyou
Hello I am going to be blunt and straight to the point. Your $30,000 vehicle, financed, approved and paid for by me nearly stole my life on Jan 16, 2021 : on mile post 46 on I-40, East bound lanes in kingman, Arizona at approximately 3:00 pm on what was a beautiful trip through route 66, which soon became a death trap my partner: Anthony [xxx], co-financer and signer of this death-trap as well as our two innocent parson russell terriers were nearly burned to death in what could and should have been an explosion like that of the press Kia & the likes are being sued for. Numerous innocent lives have been excruciatingly ended due to greed, decite and blatant disregard for life to add to an already gluttonous bank account, as you suck and drain me dry all the while aware of the danger you knowingly make us legally pay for. I filed an extensive report and complaint with Kia and now you. My case number is at the beginning of this letter, I suggest B you get a hold of Kia customer care, just as I had to after nearly losing my soulmate, dogs and life to be stranded in the middle of a state we hace never been, no money, food or vehicle nyiu just charhed me for. I have provided my case number and I expect all payment to cease and be returned immediately to avoid involvement in this disgusting act of distaste of honesty. I am never paying a penny more for your direct, ignorant and abhorrent yet blatant actions. We were driving on the highway at regular highway speeds. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I noticed a greenish liquid leaking on 12/4/20 after I had put the car in park. Not sure what it is but I do see there is a recall but not on my car specificlly
My vehicle started running hot after driving down the highway and kept cutting off out of the blue. Then I checked all the coolant and radiator to see if fluid was leaking no sign of a crack. Then took it to O'reillys auto parts because check engine lighr shows codes P0087, defected transmission fluid temperature sensor, defected PCM/tcm. Poor connector and the fuel rail pressure sensor. After having it towed to Kia they open it up and said I needed a new engine and my head gasket was cracked. And
- Paradise, NV, USA
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The contact owned a 2016 Kia Sorento. The contact stated that while driving another vehicle continued to flash their lights and blow their horn at them. The contact stated they decided to pull over to find out that their vehicle was fire coming from underneath where the fuel lines were. The fire caused glass to shatter and caused a larger fire. The fire department filed report. The vehicle was towed and deemed totaled. The contact did not receive any injuries. The contact contacted the dealer (buchanan Kia 119 railroad ave, westminster, md 21157; (410) 876-2251) who informed the contact that their vehicle was included in a recall and provided the paperwork for all previous recalls for further investigation purposes. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Vehicle engine broke down on highway at 62K miles with loss of power and heavy smoke. Ultimately had to get new engine installed by the dealer but literally day after they returned the vehicle, it lost power on the road again with heavy smell of gas. Dealer said they fixed the fuel injector and O-ring but once again having same issue in Sep (after minimal driving for past couple months). Vehicle still with dealer because they diagnosis issue after replacing fuel injector and gasket again. Something is wrong with the V6 Kia Sorento engines and fuel system.
I brought my 2016 Kia Sorento in the dealer for check engine light (code P0172). After the evaluated it, they said the fuel pump and fuel lines need to be replaced because it's leaking fuel into the engine and the engine needs an oil change because the oil is diluted with fuel. They said the fuel pump and fuel line is covered under the warranty but the oil change isn't. this fuel system issue is every similar to the recalls that were reported on January 17, 2019 but my car didn't fall under the recall. Could this be part of the recall?
Driving on highway at 65 miles per hour and car suddenly lost all power and came to complete stop in heavy traffic. Vehicle restarted after 2 attempts. Took to Kia dealer for inspection and there was no recorded code and they were unable to re-create issue so nothing was done. Reading other complaints of sudden stalls on this site makes driving this vehicle scary. The vehicle has only 31K miles on it and has had no other issues. Kia should be doing something before someone has a tragic accident!
I can't accelerate my 2016 Kia Sorento. Slow down in the highway. Had to tow home. My vehicle have 72K miles. Others 2016 have recall for that, no mine.
"takata recall" Kia Sorento 2016 model sx-AWD it started making weird noises from the engine and felt little thumps when I press on the accelerator and binding noise from the rear of the vehicle from the beginning of 2019. The car does not exceed over 90mph.
The contact owns a 2016 Kia Sorento. While attempting to refuel the vehicle, fuel spewed out of the fueling hole. The fuel nozzle would continue to click while fueling. The contact indicated that the failure would occur regardless of how much fuel was in the fuel tank. The vehicle was taken to nationwide Kia (22 w. timonium rd, timonium, md) where it was diagnosed that the vapor recovery line was damaged by insects. The recovery line was repaired and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,500.
The contact owned a 2016 Kia Sorento. While driving 25 mph, the contact was informed by an oncoming motorist that the vehicle was on fire. The fire department extinguished the fire. The contact was informed by one of the firefighters that the fire originated at the fuel line by the firewall. A fire report was filed. The vehicle was towed to a towing facility. Kendall Kia of nampa (located at 15700 N Idaho center blvd, nampa, id 83687, (208) 467-7000) and the manufacturer were made aware of the failure. The vehicle was destroyed. The approximate failure mileage was 67,000.
While entering highway vehicle would not pick up speed. Engine would rev slowly. Pulled over shut vehicle down and restarted it and the problem resolved. Contacted dealer and was told to bring it in. Took to dealer and it had a high pressure fuel pump history code. Was told that if that pump fails it would cause what I experienced. Since pump was now working they couldn't replace it per Kia policy. I asked again why they wouldn't just replace it if was such a safety problem and they stated they couldn't under warranty unless it failed, which would mean being stranded on the side of the road or crashed into.
I was driving around 30 mph on a local side street and the car shut off with no warning lights illuminated on the dashboard. The dashboard went black and the car stopped running. I had to pull the car over, put it in park, turn the key to the off position. I waited a few seconds and started the car again and drove it home (~1 mile from home). I had it towed to the dealership as I did not feel it was safe to drive it there.
While merging on to a highway, the vehicle lost propulsion, when gas pedal was pressed vehicle would not respond and accelerate. This happened while driving on a busy highway outside of boston and my wife narrowly avoided a significant crash with multiple vehicles due to the quick actions of other drivers. When vehicle was brought to dealership the issue is not on a public list of recalls but rather a known safety issue that does not show on an active recall list. We are new owners to the car and the dealership we purchased from was not a Kia dealership so alerts did show on vehicle report. I feel a known issue with a safety concern this significant should be shown on a recall list, we were very lucky many people were not injured or worse.
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- Ruskin , FL, USA