This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle stopped in highway traffic with no previous warning lights. Then the car was making a ticking sound & shut off after a restart attempt. Then it had to be towed to a Kia dealership & they stated it needed a engine after a thorough inspection. The engine failure is under warranty due to recalls on this model KIA Sorento from 2016. It was unknown to me at the time of purchase in 2019 from a DriveTime dealership. The dealership affirmed it had no recalls or previous accidents at the time of purchase (which is untrue). Now I have no vehicle. DriveTime is refusing to help & KIA has refused to repair the recalled engine. Please help.
My engine keeps burning oil at an extremely fast rate and the oil is very dark. Every time I take it in to get an oil change or top off, the mechanics tell me that my care has excessive oil consumption and something is wrong with the engine. My car also hesitates to start. I-??ve taken it to get checked out twice stating my concerns, and the mechanics are not able to find anything wrong with it. Also, the indicator light does not come on when my oil is low, which has led to me driving my car with no oil In it.
I get my car serviced every month or so because I commute quite a ways from my home to my job recently after my car engine check light came on I got my fuel injection system flushed spark plugs changed and brake pads done at the same time also Wheel alignment And my first day back to work once getting my car serviced I don-??t feel the same I feel like my car struggling and then getting on the freeway my complete engine shut off but then turned back on and continue to drive I didn-??t even have to stop it I almost crashed but luckily I was on the far right lane I also received a recall a year and a half ago for my car but now they-??re stating on the NHTS that there isn-??t one I filled out the forms never heard back but I also Took it into a Kia dealership in Perris ca and had my car checked for a recall the guy said there was no recall but I had the forms from Kia myself showing him that my car had a recall but because he said I didn-??t have one and I didn-??t think or hear back from Kia I figured it was OK I-??ve never followed up but I should have follow up which I should have done because I didn-??t think it was serious but now my life being flash before my eyes it-??s serious and I don-??t know what to do because when I take it back to the mechanic there-??s no diagnostic code that-??s coming up but my car is messing up and I-??m really afraid I have attached copies of my recent recent receipts and luckily I made a plank copy and my copy of my original that I mailed back off for the original recall on my car that I received
Engine started -??knocking-?? while driving. Checked the oil, there was no oil, added oil, and car wouldn-??t start back up. Engine smelled like something was burning (electrical burning smell) now I-??ve been informed my engine will need to be replaced
For about a week my car had a terrible smell of fumes, nor air or heat. It then started over heating. I parked it and had it towed go the dealer. It was still under warranty and we were told it was a head gasket issue. Then they tried moving the car and the entire engine blew. The dealer has already had my car a month and told me they have no received a new engine and don't know when they will. After looking into I see many cases where 2016 kia Sorentos are over heating catching fire and blowing
- Factoryville, PA, USA
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I AM 70 YEAR OLD WOMAN. NOT A SPEEDSTER. wHILE DRIVING ENGINE BLEW ON THE FREEWAY DOING 65 MPH. CAR IS IN EXCELLENT CONDITION WITH 124,000 MILES ON IT. WITH THE EXCEPTION OF THE ENGINE BLOWING UP. OIL WAS CHANGED EVERY 3000 TO 5000 MILES.
My 2016 Kia Sorento that I purchased used which had 80,000 miles on it at time of purchase on 11/6/2020. I didn-??t drive it daily because I had a company car I used for work. Well on 4/28/2021 I am driving my vehicle home and I started smelling coolant so I am 1 1/2 miles from my house so drive it in and the temp gauge is now at Hot. I call towing company and have it towed to a KIA dealership 90 miles from me because no one in my town services KIA not has the equipment to put on the KIA to run report. The Kia dealership tells me that the bolts has backed out and and caused a head gasket to blow. They recommend a new engine which none are available because all being refurbished so all they can do is redo the bolts and rehex but they do not warrant their work because it-??s not recommended approach. I am not original owner so the 10 yr:/100,000 mile power train does not apply and the 5/60,000 does not apply because it has 80,000mikes. I had purchased Carshield but they refuse to cover the cost because they say the head and gasket plus the reboring the holes and rebolting not part of the internal mechanism so they refuse to pay. So issues with the 3.3L V6 GDI are faulty and KIA is aware. I wAnt someone to make KIA put this on a emergency recall and need engine replaced with a new one and KIA needs to make it right immediately while it-??s still in shop and been there over 3 weeks because I have been arguing with KiaCustomer Affairs, Carshield and all the other levels. We need to file a class action lawsuit. All Kia says we report the the issues but nothing gets done. I will never purchase another foreign vehicle or definitely not a KIA because any company that won-??t stand behind the piece of crap power train needs to be put out of business. If they can cover 100,000 miles for original owner then they could make it a standard regardless if someone is 2nd or 3rd owner. 100,000 miles should be 100,000 miles regardless but KIA makes another excuse to avoid responsibility. Dealer said the new engines to fit vehicle whic
I have complained to Kia regarding excessive oil consumption. The dealership stated my head gasket needed to be replaced. 2 weeks after Kia replaced, I had a routine oil change at my local mechanic who regularly performs maintenance. He contacts me and has me come down to show me he did not want to do the oil change as he noticed that the gasket had not been changed as I had claimed it was when i dropped it off earlier in the day. He agreed to order the parts and when replaced gave me the parts which could not have possibly been new. I called Smithtown Kia reporting a complaint at paying nearly $500 and no repair was made to my car. At which, I was told there is an issue with the engine of my car as they received a -??warning notice-?? from corporate. They explained I would likely need to replace the engine. They refused to refund my money for a repair not made. On 5/7/21, I was traveling to Delaware and on the NJ turnpike traveling at highway speed in the left lane, the engine decelerated and warning lights appear saying engine failure service required. Nearly being hit by cars traveling behind me and subsequently attempting to move to the shoulder was almost hit by 2 commercial trucks. A frightening experience and left stranded. The car was towed to a local mechanic who indicated the car needs to be towed to Kia as the engine is not performing. Having to wait until Monday, my car was towed to the nearest dealership In Delaware. I-??m currently without a vehicle and waiting for the dealership to diagnose the issue. I-??ve been told the service department will likely assess the car in 3-4 weeks due to all the engine failures they are addressing. The incident was traumatic for myself and my passenger, we could have been killed. My vehicle has always had oil changes, Car Fax and all my receipts can attest to my adherence to the maintenance of my vehicle. I-??m praying this does not happen to anyone else and certainly not to an inexperienced driver as this would be a tragedy.
Driving on the highway my 2016 Kia Sorento suddenly lost acceleration. The check engine light began flashing. I had to pull off to the shoulder and have the vehicle towed. Diagnostic shows code P1326. This code is related to the knock sensor.
My car started overheating all of a sudden with no alerts or warnings. My vehicle is 2016 Kia Sorento sx V6 with 3.3L engine 6 cylinderi bought the vehicle used but it had been serviced faithfully with records from Kia but being a second owner the power train warranty stops at 60,000 miles instead of 100, 000 miles if I were original owner. I bought it from a reliable dealership which it had 81,300 miles at time I bought and only has 85,000 miles now but we don't drive it that much and have owned it for 6 months. Now kay has had several complaints about the 2016 sx AWD Sorento but 111 complaints on this particular engine. I was told at the dealership to repair that it had blown head gasket because the bolts had backed out. So Kia basically says they are not responsible because I am not original owner so no warranty now. The dealership tells me no motors available because they all have been brought back in to be retooled do it shows there has been an issue but still no recall. I bought a coverage warranty with car shield but they don't want to pay because the dealership can only repair head gasket and can not warrant the work because if it having aluminum head but I have a vehicle me that I owe 19,000 dollars on and have been asked to pay for my repairs now. Kia needs held responsible and pay up to the power train of 100,000 miles.111 complaints on this engine is enough to say let's help these people... I will never purchase another Kia product due to the poor attitudes. Of service department and Kia in general. Word of mouth is best advertisement negative or positive for Kia and car shield both of them. This is happening under 88,000 miles on majority of these motors. They need held responsible and forced to bring in a recall and repay the ones that have to pay out of pocket for their piece of crap engines which they no longer putting them in the new Kia.
My 2016 Kia Sorento is having oil consumption issues. I know that you are well aware of this problem with many of the engines on several Kia models. I have followed all of the instructions that Kia had recommended to monitor oil levels and now Kia is claiming they are no longer "honoring" that type of testing. My biggest issue is that you are aware of this horrible problem which could ultimately cause serious injury or worse yet death if one of these Kia engines dies out on the highway without warning. It has not happened to me yet but I was just reading plenty of reviews about this happening. I fear for my life and pray whenever I go out and drive. Please take note once again of this critical issue surrounding these vehicles. I had a Kia before this but never again when they are defaulting on their obligation to fix this huge problem. And shame on you for not backing consumers having these issues!!!! it is a disgrace that a foreign car company comes in and profits off of America and doesn't back it's own product. Corporate greed at its greatest. What are you going to do to keep us safe on the roads with these things happening on the roadway"????????????" thank you, [xxx] please feel free to contact me. You need to do something about this!!!!!!!!!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While traveling 700+ miles from home, engine started knocking. Vehicle had just been to dealership for service within two weeks of traveling and no issues were found. After knocking started found closest dealership and was informed by service manager that the engine needed replaced. Vehicle has 68K miles and was purchased new in 2016.
Engine caught fire for no apparent reason while at a stoplight. All lights came on the dashboard, engine started to smoke. Once pulled over lower engine compartment fire was noted. Proper routine maintenance had been performed through out life of ownership
My engine seized. There were no warning lights prior. I was driving on the highway and my engine lost power vehicle shut down and engine light and battery light came on. No prior warning lights were on the car.
My engine seized. There were no warning lights prior. I was driving on the highway and my engine lost power vehicle shut down and engine light and battery light came on. No prior warning lights were on the car.
I'm highly disappointed in my 2016 Kia Sorento ex AWD. Just yesterday I brought the vehicle in for an oil change tire rotation and coolant flush. One of the service advisors had let me know that the vehicle is leaking oil and I'm going to need a new oil pressure switch and a new drain pan since that's where it's leaking from. For a price of $425. Upon looking and scouring the internet it looks like this is a very common problem with Kia and just the step before of engine failure. I don't know why NHTSA doesn't make this a standard recall considering the sportage has the same recall available. I mean it's a known fact Kia engines are lacking in oil, catching on fire and failing. I bought this car as a certified pre-owned to be rest assure with my uneasiness about buying a used car and I've been at the dealership getting repairs left and right. I'm not even at 60,000 miles and that's how ludicrous this is! granted the first person who owned the vehicle or at least it rather put 19,000 miles on it. It's already been in for service with the transmission I needed a torque converter and that was covered under the warranty thank goodness and now this oil leak from the oil pressure switch and oil pan needs to also be covered under warranty but I'm out of luck. There's thousands of complaints online about the same darn problem.
Vehicle is experiencing abnormal oil consumption. Low oil light briefly illuminated on vehicle 1,000 miles before oil change was even due. Looked and oil dip stick was dry / empty. Refilled with 5 quarts of oil and took to local dealership for diagnostic. Local dealership referred me to Kia for an oil consumption test.
The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine failed and the vehicle stalled without warning. The vehicle was towed to the local dealer Kia garden grover located at 13731 harbor blvd, garden grove, ca 92843, who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 140,000.
Uses and takes so much oil every 1-2 weeks. This should be recalled. I have to replace my spark plus because of the oil getting into them. I've had 8 plugs go back so far in the past 4 months. This is an ongoing issue. I've had my Sorento for almost 2 years. Regretting getting a Kia. Love the car butt the oil and repairs and the fact it could catch fire "??" yeah I don't let my kids ride in it anymore. Kia should be ashamed ! fix our cars now.
A D V E R T I S E M E N T S
- South Bend, IN, USA