This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
10 months now I've gone with driving my 2016 Kia Sorento by entering a screw driver in the override mode because I can't get out of park the moral way. I've taken this car into shawnee mission Kia so many times I've lost count and they have not only refused to take care of this problem, indicating that BCM or body control moduler isn't covered under my warranty. Well let me say this they got over on me once already telling me I had to turn a claim in on the fuel pipe, and under carriage parts that I now realize was all a lie and should have been covered because Kia knew about all those parts being dangerous and still stood by the 'it had to me hitting something under car'.. it's now all surfaced via class action law suit and they still refuse to take car of my drive problem! they will not get me again and I am so frustrated that I just want them to take the car back! I'll never own another Kia after this! previously purchased two brand new vehicles from them over 35,000 a car and they can't seem to find it reasonable to make car drive without a screw driver! fed up!
Power steering failed while driving. Extreme difficulty to steer, dangerous situation since it happened when I was trying to turn left from the left turning lane on a freeway offramp. Was able to turn car left and change to right lane then moved to side of road. Turned off car, on restart power steering returned.
Driver's side mirror: Side mirrors automatically lower when in reverse, but the driver's side mirror will often aim too low--almost straight down at the ground. Once in drive, the mirror will reset to the incorrect position, often too high - aiming toward the sky.
Sometimes while driving at night with my lights in the auto position, they will turn off for about 5 seconds before coming back on. This is very dangerous and has happened to me while on a dark highway before.
- Seattle, WA, USA
Search CarComplaints.com for these popular complaint phrases...
Unable to move shifter from park without using the manual shift lock override. Amco inspected issue. Advises that there is no signal being sent from the BCM (body control module) to the shifter and that I will need a new computer and wiring harness at a cost of $3,000+. car is only 4 years old with 70,000 miles. Replacement part and labor are apparently not covered under warranty. Not being able to shift from park when pressure is applied to the brake is a safety issue and should not be acceptable. Kia should be held responsible for replacing that part. I have read numerous online forums that mention this is happening to many other users. I believe this is due to a faulty of subpar part being used in the original build and that Kia knows they were cutting corners. Please look into this and make these manufacturers responsible!!! consumers should not be paying over $30,000 for a car that has major issues 4 years later.
Unable to move shifter from park without using the manual shift lock override. Kia dealer inspected issue. Advises that there is no signal being sent from the BCM (body control module) to the shifter and that I will need a new BCM at a cost of $1,050. Car is only 4 years old with under 70,000 miles. Replacement part and labor are apparently not covered under warranty. Car has been kept in excellent shape with routine maintenance and has never been in an accident. Not being able to shift from park when pressure is applied to the brake is a safety issue and should not be acceptable. Kia should be held responsible for replacing that part. I have read numerous online forums that mention this is happening to many other users. I believe this is due to a faulty of subpar part being used in the original build and that Kia knows they were cutting corners. Please look into this and make these manufacturers responsible!!! consumers should not be paying over $30,000 for a car that has major issues 4 years later. My parking/emergency brake does not work either. This is an ongoing issue that will not resolve without the expensive fix.
My wife and I had just been home for an hour after a 20 min in town drive. Something had made me look out side of our second story apartment and I asked my wife is your car running? the entire rear end was engulfed in blue smoke. She said no! so then began panic mode! I ran downstairs to the smell of electric fire. So I instantly when to my pickup truck grabbed a pair of pliers ran back to my wife's Kia and unplugged both positive and negative battery connections from the terminals which instantly stopped the smoke. I grabbed my flashlight (it was dusk) and crawled underneath the rear bumper to see what was happening. A little black box tucked behind the bumper between the spare and the bumper. Looked like a junction box of wire had melted and almost caught on fire. What if we where not around? the car would be a total loss.
The contact owns a 2016 Kia Sorento. When the vehicle was started, the contact noticed that the oil light was illuminated. The vehicle was taken to an independent mechanic who changed the oil gaskets and advised the contact that the engine had a very high oil consumption. The contact also mentioned that the horn and the door locks failed when the vehicle was first purchased. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 130,000. The VIN was unavailable.
I've seen a few reviews and complaints on how Kia's (Sorento's in particular) have been losing their headlights for no reason. This has also happened to me, but just on my driver side fortunately. The main bulb is not illuminating and will not come on. I changed the bulb and this did not fix the problem. I looked at the old bulb I replaced and it was fine, nothing was shot or burnt out. I have seen a couple of people saying this could be a connector problem which in fact has nothing to do with the bulb itself. Seeing that this can come up spontaneously worries me and a lot of other drivers on the road who would need to travel at night. This should be addressed by Kia and be made a recall due to the fact this happens on practically newer vehicles (my mileage is 31000) I will refrain from keeping my lights on the "auto" setting (which will be a waste of money now) since the problem may occur from having the lights on this setting. I have not gotten the problem fixed due to how much it would cost (replacing the entire light fixture ~ $600) and this not covered by their warranty either (another waste of money if purchased) I will be reconsidering my choice with Kia come next auto purchase.
Sparks coming from battery box, lights in dash go off and on can not acceleration and back axle is loose. I bought this used in dothan Kia last yr. The car just went down past 2 months. Can't drive my expensive car
Vehicle will accelerate and then lose power. Took it in they said not covered under warranty. $450 to fix tailghts and headlights all went out within a week of each other. Wheels sensors keep saying low tires even after new tires out on.
While driving at night while my headlights are in auto position they will randomly turn off for a few seconds and then click back on. This has happened twice in one week. The last time, was while driving 70 mph down the interstate and my headlights went out without warning.
I have had 4 situations where when my car is started, the dashboard warning lights vome on. On two of these 4 occasions, when I attepted to shift from park, I could not and the power locks started malfunctioning. All times the car was stationary. The dashboard reads check TPMS system. The Kia dealership cannot duplicate the problem so believe since they cannot duplicate the problem, there is no problem. O have provided them with the photos and video of the incidents.
The contact owns a 2016 Kia Sorento. While stopped at a traffic light, the engine began to inadvertently rev and the vehicle stalled without warning. In addition, all the windows failed to open or close. The vehicle was taken to bev smith Kia (5655 us-1, fort pierce, fl 34982, (772) 465-8589), but was not diagnosed or repaired. The manufacturer was informed of the failures and offered no assistance. The failure mileage was unknown.
The vechile keeps turning off and installs when driving but now it got to the point that it turns off nd dosent want to starts until minutes later do to that one of the the headligths when off nd thye charging ports of the vechile ddont work. When U stop it seems that the truck wants to accelerate it self
Yesterday I was approaching a yellow light. The light changed to red as I was coming to a complete stop. I was at a complete stop waiting for the light to change so I could make a left turn. Suddenly the truck shut off completely. I then put my foot on the brake and put the truck in park so I could try to restart it. The truck restarted with no problems. This is the second incidence of the truck shutting off completely. The first occurrence was in January or February of this year. I had entered a left turning lane and was at a complete stop waiting to turn left when the truck shut off completely. I again placed my foot on the brake and placed the truck in park. I was then able to restart the truck. I reported the first incident to nalley Kia stonecrest in lithonia ga when I was at my service appointment. They said they could not find anything wrong with the truck.I have also reported this most recent incident to them so they look into it at my upcoming service appointment on October 14th 2017.
The contact owns a 2016 Kia Sorento. The contact stated that the dealer and manufacturer were aware of an ongoing failure pertaining to the vehicle failing to pick up speed upon acceleration. The vehicle would go into a limp mode or a forced idle mode each time the failure occurred. The vehicle was taken to a dealer (montgomery Chevrolet, 5325 preston hwy, louisville, ky 40213, (502) 968-6111) and a service technician test drove the vehicle, but the failure could not be replicated or diagnosed. In addition, the vehicle was excluded from a manufacturer recall. The manufacturer also had several technical service bulletins, but refused to remedy the failure to provide a repair solution for the contact. The vehicle was not repaired after taking it to the dealer several times. The manufacturer provided no solution. The approximate failure mileage was 18,000. Updated 7/23/18
A D V E R T I S E M E N T S
- Peculiar, MO, USA