This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My engine failed with no warning, my car shut down on the hwy. It was a safety issue because the car shut down while driving on the hwy and could have resulted in a traffic accident. This problen is all over the internet. There were no warning lights. Car ran fine up until it stalled and lost power and shut down. When towed to the repair shop, I was told it was completely out of oil, metal shavings were in the oil filter. The shop replaced oil and the car ran for a bit with knocking noise. On the way to the kia dealership, after learning this was an issue with my type of vehicle, the car shut down again and had to be towed to the dealership. My request for engine replacement was denied even though it is well within 100.000 miles and or 10yrs. It has 84,000 miles. I feel this is KIA's responsibilty to replace my engine. At this time, they are charging me $10,600 to replace my engine.
Was driving to work RPM's jumped up and stayed after releasing gas pedal. The engine started knocking. Pulled off the road at gas station near by. Shut car off. Had to have car towed to back to my house.
Total engine failure on highway with no warning. Kia dealership says a piston broke and a valve is stuck open. Total engine replacement required with a cost of $12,000. Kia refused to help with cost due to car being at 101,000 miles. Only 1,000 miles over the powertrain warranty.
My shifting lever acts all wonky. Feels lose. It acts as if it does not want to go into the gears I put it in, especially park. I have to wiggle the lever before it will lock. When I put it in reverse it takes a minute before the R comes up and then my back up camera won-??t come on because I feel it-??s not telling it that-??s it-??s in reverse. Yesterday I was driving the SUV and going down the road and all of a sudden it was like my SUV was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. This worries me as if someone was behind me I could have been rear ended. This is a real safety concern to me and my family. The SUV only has 60,000 miles on it. Are there any issues with this make and model? I would really hate to get into an accident.
Shift lock does not come out of park. Started September 2022. Excessive oil burning 2 quarts a month( every 500 miles) Started June 2022 Low oil light does not turn on ever Electrical issues. Locks turn on and of every time I open door. Check engine light is always on. Since I bought the car. Kia tried fixing but it didn't help. Now have engine failure.
Yesterday while driving the engine began to shake and seize, it would not accelerate above 40 mph. I was seconds from entering the hwy but pulled into quick trip where it died and had to be towed at own expense. Oil pressure sensor had been flashing on periodically when breaks were applied between regular oil changes. Vehicle was consuming 3-4 qts of oil between oil changes, which is not normal. There were no signs of any oil leaks, oil light did not remain illuminated to suggest low oil levels, nor a check engine light warning. Vehicle has less than 100,000 miles. When contacting KIA was told I would need a warranty to fix. This is not a warranty issue, this is a KNOWN issue and class action lawsuit related to these symptoms. I was seconds from a possible fatal accident on the highway and I'm sure a buy back or vehicle exchange would be better than a lawsuit involving corporate negligence resulting in a death.
automatic transmission shift lever assembly components, fuel pipe exhaust causing fumes to come through the vent area causing fire and smoke. accelerator assembly issues when driving
Vehicle is consuming an excessive amount of oil, I see this is a common issue with this make and model, even a TSB regarding this issue. Yet, dealership states it is normal. I-??m sorry but I have never owned a vehicle where it is normal to have to add 4 qts of oil between oil changes. This is a serious concern for engine wear and tear. I would like to escalate this issue to seek resolution. Another issue I see is both rear window regulators failed at same time. This I believe is due to poor design and low quality parts being used. Plastic pieces are used to hold metal wire in place to raise and lower windows. This plastic easily breaks over time causing windows to fall down suddenly and potentially shatter sending glass and debris in rear passengers. Headlight switch is defective causing headlights to turn off randomly while driving and then not being able to turn back on immediately. Huge safety concern at night.
Recently, while driving on a busy multi-lane highway my 2016 Kia Sorento suddenly lost power, started shaking and slowed down causing traffic safety hazard. The engine stalled after slowing down. The car needed to be towed at my expense.my check engine light came on for my KSDS, the engine went limp mode and unable to accelerate over 50 miles and hour on the highway. My engine is blown. gasoline smell fumes came through vent causing me to have an attack car started to catch fire.
This is the second very similar incident with the engine of this vehicle. On Monday, May 29, 2023, the engine failed at a stop light in Fort Wayne Indiana. A few miles before it failed, it suddenly got very noisy and wouldn-??t go over about 15 mph. It wouldn-??t really react to the accelerator pedal. At the stop light it just quit at a major intersection leaving me stranded in the middle of the road. It has been towed to the Kia dealer in Fort Wayne. They have not diagnosed the problem yet but I have read many reports on line and my experience was similar: vehicular just quit, engine lost oil, accelerator pedal not responsive, and loud ticking sound. I-??m afraid the repair will be thousands of dollars and I-??m a senior citizen on Social Security. This is a second incident. On October 20, 2022, my daughter in law drove my car to IU Health Hospital in Indianapolis to visit me in the hospital (major surgery). In an hour and a half she used a full tank of gas and 3 quarts of oil -?" the car slowed to 40 mph, accelerator pedal didn-??t work and she was on Route 69 a 4 lane major highway and was very scared. She pulled off at the next exit. The car had to be towed from Indianapolis to Fort Wayne. My mechanic worked on it, got it running ok but it had a major oil leak. I was recovering from my surgery so drove it little. I now find out that the engine in my car has major problems just like what I have experienced and that Kia is refusing to fix them unless people pay in excess of $6000. This is a safety issue!!!! Having the car fail and just quit while on local or interstate roads leads to accidents and injuries. This engine needs to be recalled. Kia knows it and has settled claims out of court so they don-??t have to admit responsibility. This is a serious safety hazard. The recent date of May 29, 2023 is provided but the previous date this happened is October 20, 2022. So there were two incidents.
I would like to confirm if the recall for 2016 Kia Sorento Transmission Shift Level Assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? This is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because Kia refuses to replace the part they have acknowledged is faulty, is something that customers should not be responsible for fixing. If there was an issue identified (and clearly there was) the exact same year, make and model and part (the shift lever itself) then the investigation either needs to be expanded or Kia needs to just own that these parts need replaced in a larger span than the recall currently covers. please let me know as I am getting no assistance with these issues from my dealership - Shawnee Mission Kia in Kansas. thanks
The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.
Engine Failure - 3.3L Head Bolts Backed Out of Block Emissions Seeping In to Cooling System (coolant blowing out of reservoir tank) Dealer Verified Issue and Know this to Be an Issue (with various 3.3L cars) Overheating Claimed to Be the Cause - Car Maintenance By Dealer Only on Routine Basis Vehicle Driven Around Town - Not Pushed Beyond Local Driving Internet Search Shows Others with Same Problem Reports from Mechanics of Blocks with Poor Castings and Material/Quality Issues 119,000K miles with no prior mechanical issues Dangerous Issue Repair Estimate $10000 - Unethical, Unsafe, Predadatory for those who Still paying off vehicles
My gear shift locks in place unless the shift lock release is pressed. Multiple other vehicles of this same Make and Model have a recall for this same issue but my car isn't on the list for it's vin number so the dealer wants to charge $950 for the BCM to be replaced first before then moving to the shifter and components which will total almost another $600. My sister's 2016 Kia Sorento is also experiencing the same issue. I don't understand how my vehicle has the same issue but they want to charge me to correct an issue that manufacturing causes in so many of this Make and Model. Side note: after recall for anti theft system was "fixed" my steering wheel controls for menu settings and stereo no longer work.
Most recently the engine burned up the oil prior to my next service date. After oil was added and the engine drove fine. The next day the engine ran fine and after driving through an intersection 1/2 mile from my house the car died. It lost complete power, putting myself and my family in danger. (Thank God we were able to get off to the side of the busy roadway safely). At that moment, a battery light came on first, then an oil and engine light illuminated at the same time. The car wouldn-??t start and had to be towed off the side of the road. The mechanic that looked at it said it needed an engine. Due to lack of maintenance records, the extended warranty company chose to deny my claim. The dealer has my car and will do a diagnostic test. About a year ago I had the transmission looked at for hard shifting into first and the dealer said it needed a flush. The problem continued not too long after they flushed it. It only happens if you release the brake and push to start too quickly and put in gear too quickly. No recalls I-??m being told for that issue as well. ZERO indicators on dash prior to any issues happening that would have given me the opportunity to maintenance/service my vehicle before resulting in engine failure and potentially costing my thousands I don-??t have. I love my Kia and want my baby back in great working order but I-??m afraid I won-??t be able to have her back if the repairs are more expensive than the cars worth. I-??m still financing this vehicle as well. Please KIA/Hyundai I need your grace and good faith to repair my vehicle under warranty.
While daughter driving home on interstate, Sorento started losing power and slowing down, no warning lights turned on. She pulled off interstate when she noticed it was missing and cut the car off. When trying to start the vehicle again, engine light came on, but the car was missing so bad, we had it towed home. Next day had it towed to auto repair, was told it was losing compression in one and two cylinder and coming out tailpipe. The oil was checked and good and the vehicle did not have any warning lamps, even when it failed her on interstate. The vehicle never register or run hot. No lights came on until after pulled over and turned off and then on again. Had the knock sensor installed for recall when received in mail and it was updated. Vehicle has not been repaired because I can't find anyone that will work on a Kia! Making payments & Insurance on a car that cannot drive.
I was driving my Kia Sorento and the check engine light came on. Took to Autozone to scan the code. And it came back as a KNOCK SENSOR CODE. It went to LIMP MODE I couldn-??t accelerare and Was so slow. And consuming oil. And the engine had a knock. Problems with the shift gear. I took it to GREENBRIER KIA DEALERSHIP IN CHESAPEAKE VIRGINIA. They told me that it just need it a software update. I told them that I hear many owners having the same issues. Now they did a diagnostic for $199 dollars. They told me it needs a new knock sensor. The total I will have to pay is close to $600 dollars. I told them if they do ROD BEARINGS TEST. They say they do. I-??m just frustrated because it seems like the engine needs to be replaced. The technician told me my Kia Sorento was not on the knock sensor recall nor engine recall. I can-??t drive the car and still making payments on it.
A D V E R T I S E M E N T S
- Montgomery, TX, USA