The engine indicator light was coming on at first; I put it on a test and the service tech explained to me that the sensor needed to be replaced. Now the airbag light is on.

- Des Allemands, LA, USA

(amendments to ODI#S: 10668775 & 10663356 - update) on 12/01/2014, I was in a 2015 Kia Sorento LX (enterprise insurance rental) traveling on crabb river road, (a city street) sugarland, Texas. I fully stopped at the traffic lights because it was red. Once lights turned green, I put the vehicle in motion by stepping on the gas pedal to accelerate but the car felt really sluggish so I gave it more gas in order to gain enough speed as I was about to go over some railroad tracks (approx. 55+ mph) which were on a road that was on an incline. Right as the car reached the tracks, the engine stalled, the steering wheel locked and I lost all control of the vehicle and it dove into a ditch; plowed directly into a steel billboard pole which was cemented into the ground because the brakes became unresponsive. There were no warning lights on the dash prior to the crash. Even though I was fully buckled, the seatbelt did not prevent my head from violently hitting the windshield and bouncing off the steering wheel since none of the 8 airbags deployed. I suffered near fatal injuries including a broken back (L2 fracture), spinal cord, head, eye, chin, jaws, neck and hip; broken teeth, permanent disfiguration (18 stitches), some vision & hearing loss from nerve damage and ptsd, mental anguish, chronic migraines, extreme stress, terrible recurring nightmares, etc. I'm a 5'2" woman and my chest was pinned to the steering wheel upon the impact with the pole and the fire dept. Had to free me and lift me up to the emts. I was transported to the er of a hospital by ambulance and later transferred to the trauma unit of memorial hermann hospital due to the severity of my injuries.

- Freeport, TX, USA

We were traveling 64 mph on interstate 75 South (it was raining hard), when we were hit from behind at 75-78 miles per hour by an F150 truck. Our airbags did not deploy which caused us to hit the steering wheel and dashboard. At the rate of speed we were hit, the bags should have deployed. Our Sorento had over $9,000 in damage to the rear. The bags are a malfunction, as far as we are concerned.

- Georgetown, KY, USA

How can NHTSA give a 5-star safety rating to a 2015 Kia sorrento based on a 2013 crash test done on this model vehicle when there is obvious a problem with this vehicle in the 2014/2015 Kia sorrento models. Since 2014, there has been at least 2 serious injuries and other complaints due to this defect and its non-deployent of airbags, etc. (please look at the photos, video & small overlay crash report at www.iihs.org/iihs/ratings/vehicle/V/Kia/Sorento-4-door-SUV/2015)..the manufactiurer was well aware of this since they redesigned the 2016 model. This defect should be made public for all vehicles affected with these issues which should repaired or recalled to avoid further risk of serious injuries and/or loss of life. It is completely wrongful, harmful and negligent of NHTSA to give an "5-star safety rating" on a later model vehicle based on an outdated test & without fully and appropriatel testing; rendering false misrepresentation to the vehicle shopper.....updated 06/21/17

- Freeport, TX, USA

The contact owns a 2015 Kia Sorento. While driving approximately 20 mph, another vehicle crashed into the front end of the contact's vehicle. The contact's vehicle was pushed into a telephone pole on the passenger side. None of the air bags deployed, but the vehicle was filled with a very strong smell coming from the air bags. A police report was filed. The contact sustained injuries that required a medical attention. The contact's vehicle was towed to an auto body yard that was associated with the local dealer. The manufacturer was not made aware of the failure. The failure mileage was 12,000.

- Canton, MA, USA

I am a short adult. Because the front passenger seat does not adjust up or down, I need to put a pillow between me and the seat to raise me higher. When I do this, the air bag will not engage.

- Millsboro, DE, USA

The contact rented a 2015 Kia Sorento. While driving at approximately 35 mph over railroad tracks, the steering wheel seized and excessive force was required. The contact also stated that the vehicle independently accelerated without warning. The failure caused the vehicle to crash into the post of a billboard. The air bags failed to deploy. The contact sustained a vertebrae, neck, and back injuries and head traumas that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.....updated 06/21/17 updated 9/11/2017

- Sweeny, TX, USA

This Kia was rented from enterprise due to my car being in the shop. I found steering problems with this car as with the braking system already which I found odd as this is supposedly a brand new vehicle. Not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. On December 1, 2014 I was driving home after visiting a friend who was returning to Ohio for college. Following the road, I had to cross some railroad tracks to as I was veering slightly left. This Kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. I was not drinking at all & was wearing my seatbelt. Airbags did not deploy & due to seatbelt, my back is broken & received major lacerations to my right eye & face. I was transported to 2 trauma units. This Kia Sorento has had steering & power problems since 2013 and unfortunate for me, I thought these issues were fixed & redesigned.....updated 06/21/17 updated 9/8/2017

- Sweeny, TX, USA