This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was purchased Dec 1 2018 and the knock sensor failed on the trip back from the dealership. It was replaced and now April 22nd 2019 less than 5 months later it has failed again and left me stranded. The check engine light is flashing and the vehicle is stuck in limp mode. This model is known for this problem and should be added to the recall list.
When I turn a corner, my Kia sputter to get around the corner. This problem has almost caused me to be in a couple of accidents. I advised the dealer before about this problem and was told, "my car is ok". this is not ok. Also, when accelerating, it sounds like the transmission or some other component is slipping. It rpms goes high before decreasing back down to get into next gear. I've expressed this to the dealership as well and was told once they drove my car, "they didn't notice any change". when going up a hill, I have to press all the way down on the gas to get up the hill which causes the RPM to raise and it sounds like it's stuck in a gear or something. These issues needs to be rectified immediately. This is not normal for a car to do this. It frustrates me to tell the dealership what's going on with my car and nothing is being done. I am the one who drives my car everyday and I know when something isn't right. How can a dealership tell you what your saying isn't correct when they don't drive your car everyday? for me to have purchased this car 1 year and 4 months ago with only 2,500 miles on a 2015 Kia, I really shouldn't be having these many problems. It almost make me feel like the odometer was rolled back. Just my opinion.
V6 engine stalls randomly when accelerating into or across traffic.. Kia service dept. Unable to find cause with using electronic testing equipment. Stalling is random and unable to replicate with service dept personnel. A real safety issue.
I was turning into a parking space in a parking garage with my foot just barley on the brake whenthe car accelerated very fast and cause me to hit a concret wall. I tried to stop it but it didn't stop until it hit the wall knocking me almost out of the parking space. This has never happen before since I have had the car.
- Madison, TN, USA
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The contact rented a 2015 Kia Sorento. While driving at approximately 35 mph over railroad tracks, the steering wheel seized and excessive force was required. The contact also stated that the vehicle independently accelerated without warning. The failure caused the vehicle to crash into the post of a billboard. The air bags failed to deploy. The contact sustained a vertebrae, neck, and back injuries and head traumas that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.....updated 06/21/17 updated 9/11/2017
This Kia was rented from enterprise due to my car being in the shop. I found steering problems with this car as with the braking system already which I found odd as this is supposedly a brand new vehicle. Not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. On December 1, 2014 I was driving home after visiting a friend who was returning to Ohio for college. Following the road, I had to cross some railroad tracks to as I was veering slightly left. This Kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. I was not drinking at all & was wearing my seatbelt. Airbags did not deploy & due to seatbelt, my back is broken & received major lacerations to my right eye & face. I was transported to 2 trauma units. This Kia Sorento has had steering & power problems since 2013 and unfortunate for me, I thought these issues were fixed & redesigned.....updated 06/21/17 updated 9/8/2017
I was driving my new Kia Sorento on a two lane road. While driving in a passing zone going 50-55 mph, I attempted to pass a truck. My right hand bumped the gear shift to the left (at that time I had no idea that by slightly bumping the gear shift the vehicle went from automatic to manual...there is also a boot over the gear shift that prevents visual confirmation that the vehicle is in a different mode ). while attempting to pass the truck, my vehicle would not accelerate past 55-60 for approximately 11 seconds. I narrowly missed a head on collision with another vehicle. After understanding that the gear shift was bumped into a manual position, I have tried changing my vehicle from automatic to manual at many different speeds then attempting to accelerate. Sometimes the vehicle will accelerate and other times acceleration won't occur for 11 seconds. I have tried similar maneuvers in Cadillac SUVS, Volvo SUVS, and a Subaru SUV and there was no acceleration delay regardless of speed. I feel this is a setup for a deadly situation.
A D V E R T I S E M E N T S
- Colchester, VT, USA