This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2015 Sorento (original owner) just flat out died while driving in the left passing lane on interstate 85N from the airport in atlanta (in the pouring rain 6/8/2019) and without any warning. Not only did it just stop running "everything died" no lights, no hazards; no power windows etc. It would not even acknowledge the key fob. The SUV was completely dead. I was so lucky to not have been hit by another vehicle. Once the hero truck pushed me across 8 lanes to safety; I had to have my SUV towed to the dealer. The diagnosis: 'the alternator and battery were both bad and had to be replaced for 1500.00'. what?? of course, the warranty had just expired the month before; mileage just had turned 50K. I was completely shocked as no indicators of anything going bad occurred. No warning lights; no hesitation starting; no dimming lights, no noise; etc.' It had full power; everything was normal! my SUV had 'every maintenance' performed on time and was still 2K away from its next service. This incident not only placed me in a very dangerous situation it troubles me greatly there was no warning at all. Again, no indicator or symptom of anything wrong. This SUV is my 2nd Sorento and will be my last Kia. I do not feel safe in this brand of vehicle. I want to add my first sorrento; (2008 ex model, I can supply a VIN too) also had a major repair event occur right after its warranty expired (within 2 months); the rear differential went bad and had to be replaced. I really wonder if this is a trend with Kia; major issues occuring rsoon after warranty expires; major repairs/costs are the result; not to mention the issue placing you in a dangerous situation without warning. Something is wrong here. I have never experienced this with any other vehicle I have owned right neither right after a warranty expires or even close after and when I do? both were sorrento's
The vehicles engine just stalls out and shuts completely down. Kia keeps saying camshaft sensor but yet they have replaced it three times in the past 2 months. It's the engine and it's not safe!! I've read many reports on this happening to others. I was driving down the highway and it just stalled out. I had to shut the car off and restart it and it kept happening. This is not safe! I have three children with me and I just about got hit by a semi. Lawsuit in the making. This needs to be recalled asap!
Headlights (mainly low beams) keep burning out and need be replaced about every 6 months to year and half. This time when I needed to replace the left low beam bulb, I noticed the bulb was out when I was jumping the car due to a dead battery. A day later the battery was dead again so I took it out and had it tested. The dealership said the battery was fine. Came home and tested the power to the headlights both when the car was running and completely off (all lights as well as engine). Power is running to the headlight even when the car is off and not enough that the headlight illuminates but enough to constantly drain my battery if the car sits for more than 8 hours!!!! looking at others with the same headlight issues as well as many saying wires had melted and some fires happening. This problem should be looked into further. I will update if able to when I find the cause
When trying to start the car, everything flickers like the battery is dying, then it will crank, but now all of the lights are on and won't go off and it is dinging like the keys are still in the ignition, but they aren't.
- Hempstead, TX, USA
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My Kia Sorento have problems. I took it in for a recall two weeks ago. Then the next day after that I have 2 more light come on. The ABS light and some other light under that. Don't know what is the problem with that. Then my sensor for my tire is one. I have brand new tire. Also my head lights go out every two weeks this have been going on now for well over a year. Something is wrong with the car.
Went to turn on the car the car had accelerated while in park. From there the same that the electrical part in the car stop working. The tire sensor was also on the engine sensor was also on major issues
The contact owns a 2015 Kia Sorento. While driving approximately 15 mph, the vehicle suddenly lost all power and all the indicators on the instrument panel illuminated. The vehicle was towed to Kia of stamford (263 selleck St in stamford, ct), but the cause of the failure was not determined. The vehicle was in the process of being repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 48,000.
I have purchased multiple lights for my front and rear lights including blinkers and brake lights. I recently purchased a set of lights for $80, top to the line, and the front right light is out again. I have replaced the rear brake light and it is out again. Replaced at the same time around July 4th.
The contact owns a 2015 Kia Sorento. After the vehicle was parked, the key failed to remove from the ignition switch. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000.
Returning from a trip to California, the Kia had just turned over 30000 miles on the ks turnpike when the engine oil light came on. We stopped and checked the oil, it was fine. We had had the oil changed before the trip so it had less than 3000 miles. After checking the oil, we resumed the trip. Within a mile we heard a knocking sound, the car died, we pulled over and the car engine was on fire. Called 911, within 15 minutes the firemen arrived and extinguished the fire. One of the firemen said it looked electrical and seemed to be centered in the front of the engine, the fan blades were melted and all wires and all rubber hosing melted. Kia refused to cover the warranty and the insurance company said the car was totaled. I've enclosed picture of the fire and the damage.
Tire pressure sensor did not light up at any time while driving on 95 in rush hour morning traffic forewarning me of any problem with my front right passenger side tire which tire somehow immediately completely deflated while driving. I immediately pulled over to the right side of road and called for road side assistance. The tire pressure sensor did night light up until the tow truck driver removed the flat tire from my vehicle. When vehicle was take to mccafferty in langhorne, service manager advised me that I should have had the tire checked out as soon as the tire pressure sensor lit up and it would have avoided complete deflation. The tire pressure sensor did not illuminate at any time until the flat tire was removed from the vehicle. A replacement tire will now cost me $ $159.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at approximately 10 mph, the vehicle experienced a power loss and the engine stalled. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed an alternator and it was repaired. The manufacturer was not notified of the issue. The failure mileage was 1,980.
A D V E R T I S E M E N T S
- Acworth, GA, USA