This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle stopped engine running brake pedal goes to floorboard. Dealer states this happens and demonstrated 3 similar vehicles brake pedal goes to floor. My experience and training indicates this condition is unsafe and master or wheel cylinder or disk brake piston may be leaking. Another area can be master cylinder internally leaking or ABS internally leaking. I called Kia corporate customer service and after listening to my concern he said he has no technical support to address my concern and to go back to dealer. However, I had earlier gone to dealer for a brake inspection 'brake pedal travels too low'. I was charged 70$ and told everything is fine! I feel I am chasing my tail here. Is there no standard that says peale pedal cannot go so low that gas pedal is also engaged if foot overlaps accelerator pedal? pretty scary if you push brake pedal and it creeps low enough that gas is applied and they are fighting! two months ago I was told that if gas and brake were observed by computer the default was to shut off engine to idle. Yes this was happening several times trying to get onto freeway. Hit gas engine dies if brake pedal touched when trying to merge onto traffic! now I can hit gas and brake at same time and they fight each other. Help!
My mom has been having issue after issue.. first the passenger air bag light and battery after power steering making noices..brakes not responding and now fuel injection problems.
Our vehicle has 32K miles on it and the rotars are already worn down. The vehicle starts shaking when movin and braking. We bought this car new from a dealership. Did we buy a car with defective rotars. When turning the steering wheel while moving on a city street it often makes a cracking sound.
Kia Sorento less then 5000 miles water around VIN number on dash also leaking into the floor. Dealer tried to say build of leaves around windshield is the cause. If that is the cause then there is a design problem with these cars. I believe they are saying that due to they can't not find out where the problem is. Also when car sits over night and it has rain the brakes scrub like they rusted overnight. Both of these problems were turned into the service department with out no determination as to why they are doing this. Also the service department trying to make up reasons for their own inept work.
- Smyrna, GA, USA
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- Dousman, WI, USA