This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My cars paint is chipping off. Kia said it is due to car was chemicals. However I was my car by had or get it washed at Kia dealers. The paint flakes off during driving or heavy wind. It is peeling off around the windshield which if it starts to rust the whole windshield could come unglued and fly off possibly causing harm to the driver or other cars. I have tried to work with Kia about this issue with no results. I think there is a defect in the paint because paint should not be chipping/peeling off like it is. There is also rusting in the paint under the clear bra that is on the hood. Which is also a defect in the paint and could lead to rusting of the metal hood
The paint from the roof of my 2015 white Kia Sorento is peeling off and rusting is underneath. I started about 6 months ago with a little spot and now has become a big spot. There are also 2 other spots that have started.
Roof rail detached on highway while hauling kayak, speed 30 mph. Gust of crosswind. Rail is plastic and the flanges on the end are held on by two screws at each end on the out side edge only.plastic at that point is paper thin. Inside edge of flange is not attached at all. This allows the rail to roll off to the outside with very little pressure, ripping out the screws on the outer edge. I tried the rail on the other side and by pulling out I could lift up the inner edge and could have ripped it off by hand with a little more pressure. Fortunately no oncoming traffic was hit. I feel this is a definite safety issue. Rail is rated at 220 lbs by Kia. Total weight of kayak was 70lbs.
The clips on the rear passengers door panel has broken causing the panel to stick out. This is making it so that the door won't open. The car was stationary on a city street.
As found with many other complaints online regarding the Sorento, the parts inside the door handle broke and the door handle fell off when I attempted to open the door. All the parts inside, including the door handle are plastic and, apparently defective. You cannot get into your car. If the handles fall off while driving, it can hit a following car and possibly cause a casualty.
- Coraopolis, PA, USA
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The contact owns a 2015 Kia Sorento. While entering the vehicle, the contact's foot inadvertently struck the front driver seat rail which was moved backwards. As a result, the contact sustained a laceration on one of the toes and required medical attention. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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- Tekamah, NE, USA