This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Low beam headlights are so dim, Si don't allow my wife to drive at night. Had dealer look at them and change bulbs with a small improvement, but after a while they have gotten so dim that even I don't like driving at night.
Airbag lights remain on regardless of what-??s in the passenger seat. Engine smells like burning metal when driven longer than 15minutes. Ticking noises when the steering wheel is turned. Acceleration issues Vehicle lags when initially starting after being off for hours. Mechanics have looked at them KIA dealership WONT assist.
The vehicle is leaking water inside the car cabin. The front passenger and driver side are soaked with water. If the air conditioner comes on, it sounds like I-??m boiling water. It also fogs the windows from the inside.
Vehicle has low visibility on low beam, even with aftermarket LEDS there is still low visibility with the low beams, car need to be driven on high beam and it is illegal to drive with high beams as you blind cars driving on opposite direction, and a fine could be impose as well.
Monitor that displays defogger & defroster is not displaying information.......... this monitor is part of the vehicle's "multimedia system"......which displays :: gps, radio channels, heating, air conditions, defrosting-defogger..... I paid $700 & $65. 10/05/2018 to replace this same "navigation/ multimedia system".....vehicle mileage then was 48,600.... this unit stopped working/ no longer displaying information January 2021. Then mileage of 87,000.. elk grove Kia said I would have to personally pay to have the multimedia system replace. The new system only lasted approximately 1 year, 6 months..... I asked the Kia dealership to replace or offer discount to replace this needed system.....the answer was no ! I said to Kia dealer that obviously the product installed was inferior..(lasting less than a year....the reply was the dealer is not responsible for the products installed in Kia vehicles. I made a complaint to the BBB national programs- auto line...re: Kia2115737....BBB said my complaint does not qualify per their guidelines.. I am still without visual assist of the "multimedia system".....defogger/ defroster.., gps,
- Elk Grove, CA, USA
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The wipers and headlights would randomly come in and out of working conditions. You don't know when wipers are working until it starts raining so it was very dangerous. We had to pull over and either wait for the rain to stop or wait until the wipers started working again. The backup camera also comes in and out. You can see the screen warning you to be careful but the camera itself is absent. The door handle fell off onto the floor with no prior warning. No one hit it or anything. We opened the backseat in front of our home then drove to the airport and tried to open it again and it fell off onto the ground. The top of the door handle and parts inside that make the handle work. And now most recently our ac is not working properly coming in and out of proper function, nor are our headlights working again. You don't know when headlights are working until you need them so we used fog lights instead as evening just set and we couldn't wait for the sun to come out to continue driving. For a brand new car there are many issues with this car, otherwise we love it and the way it drives and brakes so well.
The contact owns a 2015 Kia Sorento. When the air conditioner or heater was activated, an abnormal odor emitted from the vents. The vehicle was taken to the dealer, but the cause of the failure was undetermined. The contact was informed that a deodorizer was sprayed into the vents, but the vehicle was unable to be repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
A D V E R T I S E M E N T S
- Commerce City, CO, USA