when I purchased the vehicle the check engine light came on the day after. It would come on and off as I would start and turn off the vehicle. The salesman told me that the check engine light was still on because they had just serviced it and it needed to be reset. No driving problems occurred until a year later. I took the vehicle to be diagnosed three times by three different auto mechanics. There was a recall on the vehicle that is no longer a recall. The Kia dealership service department told me that I would have to pay thousands of dollars to do a engine breakdown to see what the root problem is. The vehicle will not drive far anymore so I do not drive it and I'm still paying for it.

- Oakland, CA, USA

Whilst driving on the interstate, the vehicles engine shut off with no warning. Rpm and everything was as normal and the vehicle shut off with no gas power, nothing. Engine and oil lights started flashing heavily, engine started rattling. Upon checking battery all was normal, car started smelling of burning under the hood

- Chandler, AZ, USA

The paint is peeling from body on the front driver-??s side panel

- Lutz, FL, USA

The pearl white paint on my 2014 Kia Sorento is delaminating from my hood, roof and side pillars. I have an estimate of $2772.50. I have more pictures and a copy of the estimate but was unable to upload more file.

- Farmington, AR, USA

I took my Kia to Thomas Kia on April 12, 2023 and paid a total of $3321.93 for an oil change, fuel injection flush, engine oil flush, drive belt, oil pressure switch, front valve cover gasket, passenger brake bulb, high pressure ac line, cooling system flush, 6 spark plugs and plug assy-spark. I could not drive the car almost three months later I took my Kia back to Thomas Kia and was told it had a bad spark plug, a blown head gasket, oil leak into the cooling system and that would be an additional $6500. Are there any recalls that can help me?

- Aurora, IL, USA

My 2014 kia sx limited is pealing paint, a huge chuck on drivers side pillar. It has been garaged kept, and only has 150,000 miles. If u need I can send a picture.

- Rising Sun , MD, USA

While driving car it suddenly lost acceleration. RMP's wouldn't go above 1.5. Speed wouldn't go above 20MPH. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an Advance Auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4 quarts of oil. I wasn't at the mileage for an oil change yet, so not sure why oil was almost gone. Mechanic did and oil change and issue was still not fixed. Stating engine needs to be replaced. I have several other people with Kia's who have also recently expirenced massive oil consumption and engine dying. Car was running fine prior to just going into "limp" mode randomly. However I have had a battery issue with this vehicle since day one of purchase. I have been to several mechanics including a Kia dealership with no one being able to pinpoint what is draining the battery. I have had to replace the battery 6 times in 3 years, with my vehicle being dead every other day and sometime every day from Oct-Mar.

- South Paris, ME, USA

KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. The paint on my 2014 Kia Sorento is experiencing peeling issues. 3 yrs ago I had to have my entire hood repainted, and just recently, and now the pillar on the driver's side is peeling. Very disappointing, esp since I only have 70K miles, and is garage-kept. I hope Kia does something about this. I even have the 100K miles warranty. Since this is an application issue which is a latent defect, and should be handled differently to my standard warranty.

- St. Pete Beach, FL, USA

Door Locks/Hatch Lock won-??t unlock 95% off the time, using fob OR interior switch. Also won-??t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there-??s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It-??s unsafe as I-??m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.

- Wellsville , NY, USA

Doors cannot be locked and is very dangerous when driving with my family on the highway

- North Providence, RI, USA

We have not had an incident BUT we were notified of this recall in Nov of 2023 and now as of March 2024 there is still no fix. If my car could -??combust-?? at any moment why is it taking so long to come up with a fix? Doesn-??t seem very safe-??.. Again, we have had no accidents but this is the only place I could find to fill out a complaint.

- Holloman Afb, NM, USA

pearl white paint peeling off with less than 100k miles.

- Frazier Park, CA, USA

A recalled was made on September 25th about Kia Sorento for potential fire hazard in driving or parking but up till date the recalled parts are not available at Kia dealership to fix the recall issues. Given it's fire risk, am pleading if you can follow up to make sure this problem is rectify before people's lives are affected for "A stitch in time serves nine"

- Humble , TX, USA

2014 Kia Sorento was very very slowly being driven into a residential garage. Suddenly the car accelerated although the car was being driven very slowly. Driver hit brake hard. Car rammed into the garage wall creating a very large hole. Objects in front of the wall prevented worse damage. The car itself had only dust from drywall and a few minor scratches.There were no warnings prior to the failure. The driver's safety was at risk. This is 2/10/2024. The local KIA dealer cannot inspect the vehicle until late this coming week. I am afraid to drive this car. We have had it services regularly by KIA thru out the warranty and beyond.

- Tiffin, IA, USA

While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of the hole it melted. The radio and clock still work, so it didnt affect everything. The lights that come on when opening and closing the door were basically stuck on unless turned off manually when the car is off. (Turned off door light feature) Took me a few to figure that out. After checking fuses, the Module 3 was blown. Tried to replace the fuse but it keeps blowing because I cant currently do anything with the damaged sensor. A Kia repair guy wanted to change all the wiring, sensors, and instrument panel, costing thousands of dollars I don't have. After checking the Kia forums, this same exact issue has happened to multiple people with the 2014 Kia Sorento. If this has happened to multiple of the same vehicle, Kia should be responsible to fix it or replace the vehicle! Its dangerous! It was raining, but my car could have stayed on fire. I almost drove off the road when everything was shutting off and my headlights dimmed to nothing. The car still drives fine, so I got home, but it was hard to see and I had no idea of the speed of the vehicle. And the Kia guy said it could still catch fire again so I will have to fix it before driving it much more. I dont have the money for this or for a new car and my job is literally in my car! Check the Kia forums about the other issues and complaints, as again, this happened to multiple people and its all the same issue. Kia needs to fix this since it costs so much to fix and before someone burns up in a fire!

- Kendallville, IN, USA

Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's website and another case number was generated - [XXX]. Tried calling back to no avail. Call dropped five times. Initiated this NHTSA complaint immediately after last call dropped by Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Chandler, AZ, USA

UNKNOWN. I have taken my Sorento twice back to the dealership and they won-??t fix recall til something happens

- Helena, AL, USA

The engine light keeps coming on and off. I had a recall notice but an took the kia to kia dealership but they said they don't have the repair parts. Since recall was issued no repairs yet an it's posing a threat to me an my family using it. If I park the car without using it as kia instructed how I my going to go to job since that's the only car I have" Please can issue recall be fix immediately to avoid further harm to users? When should I take the kia to dealership for the recall to be fixed"

- Humble, TX, USA

We are concerned that a recall notice was filed on this vehicle over two months ago for a severe issue, and there are no parts available or any other remedy available. This poses a huge safety risk for the manufacturer to allow these vehicles to be operated with this knowledge and no timeframe for repair

- Bend , OR, USA

The pearl white paint is coming off the car from just driving the car. It started at 75k miles and now the car is rusting because of it. This white paint is discontinued now but what about the car they used the paint on. It's like this on the hood, sides of the window and the top of the car.

- Cache, OK, USA