CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.
10.0
really awful
Crashes / Fires:
2 / 9
Injuries / Deaths:
5 / 0
Average Mileage:
26,561 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle was manufactured in the Georgia plant but was not part of the 2 previous recalls, even though it was manufactured that the same time, because it has the lambda 3.3L V6 engine. After all the troubles I have had with the vehicle, locks dont unlock, engine is failing, and now there is a problem with the valves. A valve can be heard tapping in my cars engine, it sounds and feels (vibrations can be felt by hand) that it is almost certainly in bank 2 (towards front of car) almost directly below/behind the high pressure fuel pump. Now hypothetically if I were on the highway and the valve dropped, consequently punching a whole in the cylinder head, forcing oil through the whole, and igniting it, I would think that it wouldnt take more than a few moments for the flames to catch the high pressure fuel pump and very shortly after engulfing the entire engine and vehicle in flames. I am also sure their are likely many other scenarios that are possible, but with all the engine problems my vehicle has been having while still under 80K miles. This one seems pretty terrifying to me, especially with 3 young children in the back with doors that dont unlock! and of course Kia is too busy trying to twist the situation and blame consumers to even C oi nsider doing the right thing and standing behind their own products. I have hardly driven my vehicle at all since the engine started failing in June, and I believe it has always had this noise (dealership had insisted it was the gdi normal noise when I purchased the vehicle)to last week O happened to NJ price the nk oise getting louder and asked a mechanic what is could be. That mechanic stated it definately sounded like a valve.
Recall : it isn't on recall list but having the same problems the other recalls for same vehicle and year. Was driving and engine stalled on the loop, I was almost hit by multiple cars. I finally got the Kia to start and it began to make loud tapping noise and not letting rpms reach 3K. Nobody seems to want to help since the car only has 87K miles and now the engine is failing for no reason. I believe if the engine is doing the same thing as the other recalls, why haven't there been a recall on this Kia.?? I've tried calling dealers and etc nobody is helping me.
ABS and traction control light goes on and off as I am driving. Sometimes, the speedometer moves quickly over the incorrect speeds so I have no clue what speed I am going. It's only a four year old car with 56,000 miles. Also, same vehicle has issue with the gas tank door. Cannot open using the switch inside the car. Must use the emergency pull inside a trunk compartment.
Turn the vehicle off so I could pull in my driveway as I unlocked my gate car would not start back it was stuck in the middle of the road I had purchased a new battery and I have also bought a new starter
The front passenger and the the two back door as well as the back (entry to crgo area) locks do not open with any device....only the drivers door unlocks., the aforementioned have to be opened by hand.. they do close when the key is in ignition and the drive or reverse is engaged, but they do not reopen when pressing open latch at drivers side., this could be a safety problem when one needs to open the door from inside or outside. Had vehicle checked at Kia dealer in Mississippi and was told that all three actuators were gone and that drivers was on the way out. This to me is a total defect....many consumer complaints have been addressed about door locks on some Kia. There is no reason for 3 to go out at the same time. The car is not in warranty and the cost to repair was over $800 I believe that this should be a recall item and that Kia should have to pay for the work.
- North Fort Myers, FL, USA
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Today, I was putting my son in his car seat behind the drivers seat. I had placed the key in the front seat while putting him in the carseat. When I had shut the back driver side door, the car automatically locked. Every door of our vehicle locked automatically while my 2 year old son was inside the car. We had to call a tow company to come as an emergency to unlock our car. It took them 30 minutes to even get to our location. When the car was unlocked my son was hot to the touch and sweating. The temperature outside was 72 degrees. This is a safely hazard for the fact that the vehicle should not lock on its own while not in motion if any at all. If it had been any hotter during this day, I would have had to break the car window just to save my son from becoming a heat related casualty and going to the hospital or anything worse.
Had some rain come through, I got in my car and noticed that the seats were damp and the dashboard was damp as well. So I did a little investigation, looked on top my roof, and it appeared that part of thepanaramic sunroof was shattered. I haven't had any rocks hit my car, I literally drive my car from home to work. I haven't had this car more than 3 months it is in great condition with all the dings and whistles so to speak and only 58,000 miles on it. I bought it used. I would love to know how on earth this could shatter out of no where? I just had to pay a $500 dollar deductible, for something I didn't cause to my car. I am glad the whole thing didn't shatter with me and my child in the car.
Airbag safety indicator light remains on with passenger sitting on the seat: At 80,000 miles I started having problems with my passenger airbag safety indicator light. When the seat is occupied, the warning airbag light, comes on and remains on. I contacted Kia and was told it was no longer under warranty. This happened at first for a long period of time, and now it appears to be happening intermittently. Short in the electrical system. Since 60,000 miles I have had a short in the elecrical system of my vehicle. I have taken it to 2 different places to have it investigated and neither mechanic could trace the cause of the short. I have had blown fuses, non-working headlamps, front and back. No one could find the short. I keep spare fuses with me at all times now, and 100% of the time, the right rear brake light is not operational. I contacted Kia car pros in carson, California and they told me that any warranty coverage had expired at 60,000 miles. Defective auto locks my right rear passenger door will no longer open and will no longer permit ingress or egress into the back seat. The key fob will turn the locks to the open position but you still cannot open the door under any circumstances. Periodically, the door locks will go crazy and make up and down movements while the car is being driven. Occasionally, the right front passenger door will lock and not open, but then it opens. Now the right rear passenger door is permanently stuck in the locked position. Kia car pros always finds some excuse for not repairing the door under warranty. I believe it is defective and they should bear the expenses.
9/15/15- brought in for misfiring and rough idling to lupient Kia brooklyn park, mn. 11/19/15 - brought in for rough idling and engine stalling while driving to lupient. Cleaned engine grounds. 12/30/15 - lupient - brought in for misfires and cel on; replaced injector and computer. 7/13/16 - lupient - brought in cel on, starts hard, idles rough; replaced injector (same injector); 8/18/16 - lupient - towed in - won't start cel on; repair pin tension; 8/17/16 lupient - was in for the same problem and was told that I didn't put the gas cap on tight enough. 1/11/17 - lupient - towed in would not start; lights and horn were flashing. Towed from home driveway. Was told it was the key fob battery. 6/12/17 - barnet Kia - towed in; car stalled and would not restart. Stalled at red stop light left turn lane. Could not replicate the problem and care started up on 6/14/17 fine. Told to come get my car. 7/17/17 - barnet Kia - vehicle towed; stalled at red stop light left turn lane. Have no idea what is going to happen because no one is contacting me from Kia.
January 5, 2017, I was on a 2 lane highway in Washington headed home from a day of shopping and medical appointments. I was 3 exits from my home when I head a loud bang like a gun shot. I swerved because I thought it was a tire or my windshield. Before I could pull off of the highway I heard and saw that the cloth cover over my sunroof was shaking and slapping against the wind. I pulled off the highway and checked my sun roof. My sun roof exploded! there was not a car in front of me or next to me and I know nothing had hit it. My sun roof randomly exploded! I drove straight to the Kia dealership. The technician tried to tell me and show me where he said a rock had hit it. He stuck his pen into a starburst and tried to tell me that a rock had hit me.
I drove my Kia to the end of the driveway to get the mail. Upon shutting the door, my rear windshield exploded outward. I contacted Kia and spoke with jose and was given a case number. I was instructed to take it to a Kia dealership so they could determine if the windshield was defective. My husband took it to spitzer Kia and after waiting 4 hours was told they wouldn't cover it. Shawn was the mechanic that looked at the windshield and took pictures. Pictures were sent to steven rupert, field technical rep for Kia. Mr. Rupert made this decision via email to shawn, per shawn. I contacted Kia once again and was told they go back what is reported and there was nothing they could do.
Approximately one month ago my check engine light came on (P2098) in my 2014 Kia Sorento ex V6 gdi with about 11,000 miles on the odometer. I took it in to Kia. They stated it was a kinked wire. Last week, check engine light returns (P2098). It was checked this time and a reason could not be found. A techline folder was opened and it was researched with Kia engineers who said they are aware of this problem in other Sorentos. They are searching for the answer to the problem and I am to continue to take my Sorento to the dealer when the check engine light turns on so that they have a record of it. They are supposed to let us know when a solution has been found so it can be repaired. I just don't know how long this is going to go on before a fix is in place.
Upon opening the driver's door, it hit my lefy eybrow due to the unfinsihed and sharp upper right corner of the door; I was taken to the emergency room and had 9 steches
A D V E R T I S E M E N T S
- Manchester, NH, USA