The right hand side passenger door panel has come away from the door frame and now the door does not open from the inside or outside of the vehicle. It was first repaired by Kia when I leased the car and the same problem has reoccurred but they will not make the repair.

- Ashburn, VA, USA

The paint on this vehicle has been a problem from day 1 practically, and Kia refuses to acknowledge this. We take great care in our cars as we keep them for the life of them, and thus keep it mostly garaged when not in use, and especially during any potentially adverse weather. From day 1, any hard bug, tiny pebble, etc would case the paint on the bumper to chip off and subsequently crack and flake. Problems seemed to happen even if we hadnt driven it. As the white one we own has a black plastic underbody, it constantly looks like our car is buggy/dirty and has acne. Upon taking to the dealer, around month 4, they gave me a paint pen to handle it, saying it wasnt ebough of a problem. As it was only on the plastic bumper, I chalked it up to "just there." Now, at 4 years and 3 months of ownership, after 1 long car trip in the rain (about 13 hours of driving) the paint on the top metal roof is peeling like tiger stripes and its beginning to along the edges where the doors meet the body and the hood. Kia, even after their dealer reccommended local paint repair shop, state farms inspectors, and the local dealers service department have all inspected it, are continuing to deny the paint defect, after all those entities have confirmed it is a manufactures defect. Now, it looks like we will be on the hook for over $5000+ to repair the paint because we are now outside of their warrany period. Its awful of Kia to advertise a 10year/100K warranty while not matching the industry average 10year/100K mile paint warranty. This is not my families first Kia, but this experience is making us rethink our loyalty, and it may be our last Kia.

- Cheyenne, WY, USA

Driving on the freeway this morning I heard a very loud noise and then my sunroof shattered. It was the back portion of the panoramic sunroof and it completely shattered. Some small glass particles fell into the car, but most of the glass stayed attached. I pulled over and called hwy patrol thinking someone must have thrown something at my car. I was not close to any other vehicles. Maybe it was already compromised by a rock chip or something?? thank goodness my baby was not with me as her car seat is directly below the sunroof. I took it to the dealership and it will cost $2300 to fix. I am now in a rental for 4-5 days while it is repaired.

- Willard, UT, USA

We were driving when suddenly the sunroof exploded violently and all glass fell on us.

- Baytown, TX, USA

While driving on the highway with no other cars near, the glass sunroof above the drivers head exploded leaving a bowling ball sized hole in the middle of the glass top. Nothing hit the top, it exploded outward with force....updated 04-30-14 updated 10/1/2014

- Pueblo West, CO, USA

The contact owns a 2014 Kia Sorento. The contact attempted to close the lift gate by pressing the close button, but when it closed it opened independently. The contact attempted to close it manually but the lift gate would not close. The vehicle was taken to the dealer for inspection but they could not duplicate the issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 525.

- Lusby, MD, USA