CarComplaints.com Notes: The 2nd generation Sorento (2011-2014) has just too many engine problems at early mileage, year after year.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
24,575 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint peeling left and right sides of front windshield. Front of car.peeling in spots where rocks have hit and left back passenger side large piece paint peeling Started with a very small spec. Continuing to peel
On my 2014 Kia Sorento, the paint has peeled, is peeling so bad, that it is embarassing to even drive the vehicle. This started about 4 years ago. At that time, it started on the hood, over the drivers side. Took it to the Kia place, and they tried to say it was because the vanity light mirror had been left on over night. The next visit was when it was peeling all over the car. They of course said, it was out of warranty. My car has about 75,000 miles on it.
- Cartersville, GA, USA
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I have a Pearl White 2014 Kia Sorrento that I bought used with approximately 50,000 miles from Rick Case Kia in Sunrise, Florida. It has 117,000 miles on it today and multiple parts of the paint that is peeling on the hood and roof. I noticed the first paint defect when I bought it, which was on the roof (This is where to largest peel is now). I didn't think too much about it because it was small. I have had lots of trouble with this vehicle like engine failure and wheel hub failure. Then at around 65,000 miles, I noticed that the roof paint had peeled more to be 2 to 3 inches in size. I then called Wallace Kia in Stuart, FL to request a covered repair and they told me that my paint warranty had expired. Since then the paint has continued to peel with exposed rusted metal with some paint defects to be the size of my hand.
Paint is sliding off vehicle Pearle White drivers side, side window frame & top above window. I see many others have made complaints on those issues. Yes this vehicle is 8 years old, but is kept in a garage in the winter, I have never had a problem with other vehicles like this & have them beyond 10 years.
I was informed to report the incidence of paint chipping on this form, although it is not a safety risk. From the images I upload you can see 2 years ago (4/23/2020)there were a couple of small areas of paint chipping where the windshield meets the roof of the car. These areas to my knowledge had no previous damage to them. There are/were a couple areas where there were minor dents (not pictured) which over the years began to peel as well. However just in the last few months (mainly over the winter) those small areas and new areas of peeling have started and grown at an enormously fast rate. I'm afraid to bring my car to a car wash now as it may chip more paint away. When doing research about this model and year trying to find out how to fix this problem I found a forum called Kia-forums.com as well as a facebook group all about the snow white pearl peeling and chipping delimitation problem. While not a safety risk, this is a risk of rust becoming a problem and something I'm very concerned about not only because I plan to keep this car for a long while but if I decided to sell it or trade it in my car is now going to sell for less. As an 8 year old car I understand wear and tear is natural but this is not a natural occurrence and I hope Kia will find a way to recall these cars and fix the paint delamination problem.
The paint on my pearl white Sorento began delaminating or peeling off in sheets on the A bars on both sides of my windshield October 2020. Lots of rust beginning as a result. Auto body shop had never seen anything like it. I did not attempt repair bc of expense and uncertainty that a spot repair would be insufficient if it were to continue in other areas. Out of warranty due to age of vehicle.
Pearl white paint is peeling on the hood, roof just above windshield and side molding next to the windshield. Small chips quickly turn into large areas from rain. All areas were small when I purchased the vehicle in Summer of 2021.
After about 59,000 miles I noticed that the paint on my vehicle began to bubble and chip then rapidly began peeling off. Over the years this has gotten progressively worse and has now moved to different parts of the vehicle. I have included images of the vehicle and all of the locations it is peeling. I also included an image of water pooling between the paint and vehicle. This is a great concern as my vehicle is still is continuing to peel and the entire paint job is now compromised and leading to rust and damage to the body. The various parts of the vehicle that are peeling are the roof, the driver and passenger sides above the windows, as well as now the diver's side fender. Pretty soon my entire vehicle is no longer going to be white but rather be rust colored. This is unacceptable and needs to be fixed as this is not normal for a vehicle's paint to peel this quickly and in giant pieces.
The paint started peeling off of my car. My car is almost always parked in my garage, especially since I began working from home in March 2020. It is rarely exposed to the elements. Nothing hit or bumped my car. All of a sudden, a huge patch of paint is missing.
My paint has been peeling off my car the year after I got it an iwas told to contact Kia by one of my coworkers when I worked for Kia and was told because I own my car I have to pay for it out of pocket and that is not right. It is a defective paint job done on all pearl white kia's. All the paint peels down to primer and they tried to tell me it was from rocks or pebbles and that is false as well it is with all kia's and it needs to be fixed asap.
A D V E R T I S E M E N T S
- Longboat Key, FL, USA