CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
77,125 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front passenger side seat belt will not latch. It did this once before last week and it finally latched. Last night I could.not get the red bottom to come back up so that it would latch. We where sitting in a parking lot in sitting still. The vehicle was in park noth times.
I noticed my rear seatbelt had a severe tear. I took the vehicle to a certified lia dealership to have the damage assessed. The technician explained that due to seatbelts being extremely durable, this was the cause of a defective seatbelt retractor. Once the seatbelt tore, the airbag light came on and locked the seatbelt in place. The seatbelt is unable to be used. Any passenger would be injured or potentially face death.
While driving car home from a short trip, we started noticing a noise that seemed to sound like a small muffler leak. No loss of power or any warning lights were apparent at all. Continued driving thinking I could have the hole in muffler fixed the next day. After traveling some 30 miles to our exit, getting off the enter state, the car stalled, still no warning lights indicating anything was wrong, . the car restarted and I continued to drive home until it stopped again. I called for road assistance and had it towed to my mechanic.
- Whitesburg, TN, USA
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Multiple seatbelt latch failures causing the belts to not properly latch. Both front seatbelts have failed, and I have 5 belts in back that I don't think I can trust to work properly. Major safety issue. Even when my vehicle was under warranty they wouldn't cover the cost to fix.
I've had my 2013 Kia Sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems I've had with my Sorento are replacing headlights, I had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now I have no power all my lights stopped working. When I put the truck in drive and turn it off, I can't take the key out I have to put it back in park again. My Sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.
The contact owns a 2013 Kia Sorento. While turning into a parking lot during inclement weather conditions, the contact lost control of the vehicle and crashed into a metal pole. The contact stated that the driver side seat belt failed to retract. The contact sustained a cracked sternum, neck and back pains that required medical attention. The passenger sustained a back injury that required medical attention. The contact also stated that four additional passengers sustained minor abrasions that did not require medical attention. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 48,000. Updated 09/01/2015 MA 09/03/15 updated 12/7/2015
A D V E R T I S E M E N T S
- Newport, TN, USA