CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.
10.0
really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
2 / 0
Average Mileage:
37,127 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No notification of the following recall: Manufacturer recall numbersc124 NHTSA recall number15V626 recall statusrecall incomplete summary Kia motors America is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009 to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "theft protection."
While driving on the expressway (approx. 70mph) the car began to knock from engine loud. Also there was a lot noise I can't begin to explain. Immediately it smelled like there was a burning smell. There was black smoke coming from the exhaust. There was no issues or indications of any problems before this happened. Luckily I was coming up on a rest stop and I got it into the lot and called a tow truck. Of course I start making calls as soon as possible. Pull up complaints about the car. But I have one of the sool VIN #S not covered under the recall for the same exact thing that thousands are getting help with. Still have to pay for the car. Can't drive the car. 2 months now of being told there's nothing I can do.
I was driving on a city road at night with 2 other people in the car and my sunroof just shattered. Police were called and there was no evidence that a rock or bullet hit my car. No damage to my windshield or front end on my car. It was like it just exploded.
- Chandler, AZ, USA
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I keep getting error codes and check engine ligh I check with obd2 meter 3 different codes come up 3 times each. P0638, P2106, and and P2110. I clear them check engine light goes off and then randomly it happens again I'm not sure if this is a safety issue but I just want to be sure. It happens when I'm either going 25 or 55 and accelerating
I was driving on the freeway and my sunroof exploded. It sounded like a gunshot. Some glass fell into the car and large chunks were thrown behind me into traffic.
At 37,342 miles the right spring coil broke and shredded my tire while driving on a city street. I am grateful this did not occur on a freeway. The cost to replace the coil, strut, and tire was almost $1,000. I called Kia corporate headquarters and was offered no relief because I was past the basic warranty period of 5 years.
Takata recall, 2014 Kia Sorento lists power when I accellerate. Sorento is very sluggish when driving down the highway it seems to jerk and lose power. This sluggish feeling happens almost daily, even if I have a tune up completed and all new filters. I have also tried different brands of gasoline to try and help with this issue. Nothing seems to help. I am very concerned also about the mount of heat the engine gives off. The heat coming from the engine is so hot you can barely stand by the car.
Driving auto on I-75 South near ft. Myers, fl, car engine spontaneously caught fire. Entire auto burned to nothing but metal. Both myself and my wife were able to open the doors and get out although all power was lost as we were pulling over the side of the highway. Within four minutes the car was completely engulfed in fire.
When I put my car into reverse it makes this baring grind noise even when I am going into reverse. It continues to make this noise as I am driving. Also sometimes it will stop but then start again when I make a turn and continue making the grind or baring noise. Also if I am at a stop light and I press the gas paddle it makes this grind noise. When I looked up recall for this I had found exactly what it could be and my VIN number said it wasnt for recall. Also. I noticed when I would put my park in the park gear position it wont sometimes lock all the way. As I had read also for my car. It depends on the weather how loud it makes the noise. When it's hot its loud then cold its off and on. This happens on streets and highways. My date of happening is an educational guess. I know it was already happening when I got a recall for the oil panel thing and something else.
We were driving down the road one day and a large metal piece hit the bottom of the car in which knock the plastic shell covering the fuel line's off I called Kia they said so told Kia this could cause a fire Kia said so we have not been told about it Kia was like who cares. Another thing is the lights on the dash have been coming on even after fixing this still come on again Kia wanted to charge a high price to fix one part the under pinning should be replace with a plate not plastic part
Car thrusted forward, brake pedal to the floor, causing uncontrolled minor damage to the vehicle!! was stopped at my mailbox when this happened!! $3000 worth of damage to my Kia Sorento
The vehicle has a recall that I was not notified of. I am stationed overseas with the us army. How do I verfiy if the definciency was corrected prior to buying the vehicle.
The Kia was parked on a sloping driveway, in park and with the emergency brake on. But the vehicle rolled down about 10 feet. Both transmission and emergency brake were still engaged.
My was removing groceries from her new Kia when it started to roll away while the car was in park. We check Kia dealer we were all was on with the car the problem had to be diver error. Then on or about November 20, 2015 we received a recalled for a transmission problem that allow the Kia to slide out of park and into reverse with the break pedal being depressed.
We were driving down a paved road at approximately 30 mph when we heard a loud noise that sounded like a shotgun. Upon pulling over and inspecting the car, we found that the rear sunroof had exploded and was in tiny pieces. The cover had been pulled shut so only a relatively small amount of glass fell through into the car, but had the cover been open the glass pieces would have fallen in on our two year old son in the back seat. To our knowledge nothing fell on top of the car, and we did not hit a bump or anything in the road when this happened.
A D V E R T I S E M E N T S
- Hendersonville, NC, USA