CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.
2.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,285 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and incline warning lights illuminated. The contact received notification of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 155,00. VIN tool confirms parts not available.
My car has 73,000 miles and kept well maintained. One day the car wouldn't start. Engine kept turning over and over. I was eventually able to get the car started but it would shake, vibrate, and hesitate while driving. My mechanic said the problem is high pressure fuel pump and it is not cover after 60,000 miles warranty and the part will cost over $850 without the labor. I never had an issue with fuel pump or fuel pump system with a car that has under 100,000 miles on it. This is defect design from Kia and they will not cover for it.
While driving on the freeway in light traffic at speeds around 40mph the vehicle shut off completely. I had to coast to the shoulder, put the vehicle in park and restart. The vehicle restarted completely fine. This incident has happened 3 times in the last 6 months. The vehicle is currently at a Kia dealership and they are not finding anything wrong with the vehicle.
2013 Kia Sorento. Consumer writes in regards to vehicle fuel economy issues. The consumer stated she purchased the vehicle based upon claims of fuel economy. There were advertisements on the radio claiming 30 mpg. The consumer soon discovered, she was not getting anywhere near what the ads or the window sticker stated. The vehicle was taken to the dealer. However, they found no issues. The service manager informed the consumer there was 5,000 mile break in period before she achieve the stated gas mileage, at 5,005, there was still no change.
- Westville, NJ, USA
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- Salem, OH, USA