The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA campaign number: 20V750000 (engine). The contact stated that her son was driving at an undisclosed speed, when the check engine warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer, awaiting approval from the manufacturer to authorize the recall repair. The failure mileage was 130,000.

- Conyers, GA, USA

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA campaign number: 20V750000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Jenkins Kia of ocala (2305 sw college rd, ocala, fl 34471, (352) 414-4553) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Saltspring, FL, USA

In approximately November 2020, my 2013 Kia Sorento started using large amounts of oil in excess of 1 qt per week, when driving approximately 150- 200 miles' per week. Shortly after, I began smelling burning oil under the hood. I have taken the vehicle to a repair shop to find a leak, but none was found. One technician felt it could be a bad gasket, allowing excessive oil to enter the intake and burn there.

- Fort Walton Beach, FL, USA

On December 18, 2020 while driving on the freeway (in motion), without warning, an engine fire erupted in the vehicle. The flames were so pronounced that onlookers called the fire department. The vehicle had been regularly serviced and had no known mechanical problems at that point in time.

- Reno, NV, USA

There is some kind of fluid leak, possibly oil, in the engine compartment. I did have vehicle checked in 2020 for a recall but they did nothing about the leak. Now the leak is causing engine to smoke after being driven. I know there is an engine recall on my vehicle but my local dealership chose not to address it on my last visit. I now have left a message to get vehicle checked again and no one has called back. I called Kia customer service and spoke with ryan in California and he said there are no recalls on my vehicle. Should my vehicle be checked under SC200? my vehicle has all the symptoms that fall under that recall. I am greatly concerned about engine fire/failure.

- Jacksonville, AL, USA

My 2013 Sorento stalls randomly for no reason for about half second like engine skipping power for a micro moment and than keeps running. This happens at least 3-4 time a week but there is no open recall on my VIN. Last time it happened when I was driving on highway with 60 miles/hour and it stalled and RPM needle went to 0 but car keeps running. I took it to dealer and they started investingating. There is not check engine light or error code. Dealer duplicated problem once but then nothing. They opened technical case with Kia with no result. There is a PCM recall on stalling for PCM update from Kia back in 2014 but my VIN doesn't fall under it so they are not ready to perform any recall process on it. No help from Kia at all. Finally after almost 3 weeks I brought my Sorento back from dealer saying "if it happens again bring it back and we will check again". dealer keeps charging diagnostic fee every time I go. I think Kia doesn't for customer safety and don;T think what happens if vehicle stalls and stops on highway what happens to the people. They are playing with people's lives. I see thousands of people complaining on various forum for the same issue but again same thing their VIN doesn't fall under recall though it is a same problem.

- Milford, CT, USA

The contact owns a 2013 Kia Sorento. The contact attempted to start the vehicle when an abnormal noise appeared and without warning the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The vehicle was left undriveable. Century Kia of tampa (4340 w. hillsborough ave, tampa, fl 33614 (844) 757-2536) was contacted and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The contact mentioned NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 150,000.

- Tampa, FL, USA

My car was driving on the highway when the whole thing just cut out. I've never had a a problem with it. And I had to get it towed just to be told I need a new engine.

- Altoona, PA, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to the side of the road and turned off the vehicle. The vehicle was towed to a certified mechanic who stated that the engine bearings were worn, causing the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 100,000.

- Portsmouth, VA, USA

Excessive oil consumption problem (scan 0001.pdf) noted below. Diagnostic compression test (scan 0002.pdf) by Kia dealer noted below.

- Rochdale, MA, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving at various speeds, the check engine warning light continuously flashed. While depressing the accelerator pedal, the vehicle would not properly accelerate. The vehicle was taken to the local dealer Kia spitzer located at 3414 brookpark rd, cleveland, oh 44134 and was repaired under NHTSA campaign number: 20V750000 (engine) however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 123,000.

- Cleveland, OH, USA

Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, California, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.

- Riverside, CA, USA

2/26/21 engine failure cylinder 4 loss of compression possibly due to debri in the engine during assembly. P0304 code misfire in cylinder 4. I have called other Kia dealerships to ask if anyone else had this same issue and they told me yes. Johnstown pa, team Kia where I was towed to informed me of the same issue involving cylinder 4. I was driving to pittsburgh, pa on the pa tp absolutely loss power climbing the mountain. I was going approx 70 mph in the left lane with cars and tractor trailers behind me. Luckily I was able to get to the right side to pull over and check out the codes. I always carry a engine code reader in my car. I had researched the multiple issues with the 2.4 liter engine associated with debri in the engine. I feel this failure has something to do with that. I have done my maintenance on my vehicle since I drove it off the lot in 8/2012. I have all repair and recall records associated with my vehicle, I have done all the recalls associated with my SUV. I have all receipts for oil changes, transmission & front and rear differential changes. I have used bg-44 products to keep my engine valves clean and clear of any deposits. I have used super unleaded to clean the fuel system, at every oil change I pull the throttle body off and clean it thoroughly. There is no way that everything I have done could have caused this failure with cylinder 4. I do believe there is a breakdown in workmanship with this engine. I am having my mechanic tear it apart and check to see if the cylinder wall is scored from debri at the time of assembly and push this back on Kia for reimbursement of the engine. I will update this safety complaint as I find out from my mechanic.

- Inwood, WV, USA

Driving home from 30 mile trip and engine made a big ticking noise then a boom. Lots of smoke coming from hood and coasted to stop. Only has 107K miles. Never had a car do this before. Got it analyze from garage and there is a hole in the engine block.

- New Milford, CT, USA

The contact owns a 2013 Kia Sorento. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to Kia chula vista (540 auto park dr, chula vista, ca 91911, (619) 656-2700) where it was diagnosed with needing the transmission and catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to the same dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V750000 (engine) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 99,500.

- Chula Vista, CA, USA

The engine has an oil leak and now a cracked 4th cylinder causing a $638 bill at the mechanic to keep the car running at bare minimum. The engine was a recall replacement and I believe it should be part of the 12/2/2020 recall. This is causing hardship for my family.

- Corinth, TX, USA

I have 112782 miles on this car. I got a check engine light come on and found that had a code P200A.an intake manifold bank #1 problem.after doing research on this it looks like a long ongoing problem with Hyundai and Kia's.4 cylinder and 6 cylinders engines

- Cottonwood, CA, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving 55 mph, the vehicle stalled. The oil warning light was illuminated. The contact received notification of NHTSA campaign number: 20V750000 (engine). The vehicle was towed to bald hill Kia (1021 bald hill rd, warwick, ri 02886, (844)707-1516) and the contact was informed that the vehicle was over the repair mileage. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 153,000.

- Cranston, RI, USA

My engine started leaking from the gaskets. In further reviewing the issue was the bolts that hold the engine were all leaking. The engine was totaled.

- Howell, NJ, USA

The contact owns a 2013 Kia Sorento. The contact stated after driving and parking the vehicle, the contact smelled burning oil and an electrical odor coming from under the hood. The check engine warning light was illuminated. The contact notified an independent mechanic who recommended that the oil be topped off to fix the failure however, the failure the persisted. The manufacturer was notified of the failure. The failure mileage was 126,000.

- Tyrone, GA, USA