When I first bought my Kia Sorento my car died on me in 2013 in the middle of the freeway while I was pregnant. The car completely shutoff on the freeway. I was able to restart the vehicle after several attempts. I took it to the dealer and they could not find anything wrong. Two years later, the engine shut off on me again, this time with my child, husband and mother in the car, I again was pregnant at this time. I took it to the dealership again, and they were unable to find any codes on it. 5 years later, my vehicle died on me three times in one weekend. Again, with my two children and husband in the car. It has now been at a shop for over a week, and they have not been able to find any codes. My safety and my families safety at all times was put at high risk due to majority of the instances of my Kia Sorento engine shutting off was on the free way. No warning lights appear on the dash before the vehicle shuts off and once the vehicle turns on, there are no warning lights that appear/stay on.

- Redding , CA, USA

The contact owns a 2013 Kia Sorento. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic however, the cause of the failure was not determined. The contact stated that on one occasion while driving 55 mph, she heard an abnormal sound prior to the vehicle stalling. The contact stated that several unknown warning lights were illuminated. The vehicle was parked on the side of the road. The contact then towed the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was unknown.

- Virginia Beach, VA, USA

On May 5, 2021 our Sorento started smoking/steaming so we had it towed to our Kia service center who told us we needed a new engine due to bolts being stripped and warping the cylinder head. The vehicle is currently at our local mechanic and can be made available for inspections. I believe the engine could have done a lot more damage to us and others around if the engine had caused the vehicle to seize and cause an accident. The vehicle has only been seen by the Kia service center and my local mechanic. No other personnel has inspected the vehicle. The vehicle started to overheat about a week or two prior to the final incident. We took it to a mechanic (not my local mechanic) stating the vehicle was overheating, though they were unable to recreate the overheating. It is unknown why they couldn't replicate the issue.

- Golden, CO, USA

in 2019 our car's engine was replaced due to a engine recall. The recall pertained to engines seizing, locking up, catching fire all due to excessive oil consumption and connecting rod bearings. In the fall of 2020, early 2021, we noticed that the newly replaced engine was using excessive oil. On one instance, the dash oil light came on after having oil changed and drove 200 miles. Checking dipstick, no oil was registering. We put 5 qts oil in car. We then took the car to the dealership. The dealership informed us to perform a factory certified oil change, do a diagnostic testing for 1000 miles, bring back to dealership for further evaluation. we reluctantly did this test as we were concerned that the engine would lock up, catch fire, leave us stranded. Upon returning to dealership, further testing showed excessive oil consumption of this newly replaced engine and that it needed to be replaced yet again.

- Springfield, SC, USA

The contact owned a 2013 Kia Sorento. The contact stated while the vehicle was stopped at a red light, she saw smoke emerging from the hood and the dashboard. Upon exiting the vehicle, the contact stated that the engine had caught on fire. There were no crash or injuries due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle towed to a impound lot. The contact had not notified a local dealer. The vehicle had not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to NHTSA campaign number: 20V750000 (Engine). The manufacturer had been informed of the failure and the contact filed a complaint with the manufacturer. The failure mileage was 150,000.

- Humble, TX, USA

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA campaign number: 20V750000 (engine). The contact stated that her son was driving at an undisclosed speed, when the check engine warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer, awaiting approval from the manufacturer to authorize the recall repair. The failure mileage was 130,000.

- Conyers, GA, USA

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA campaign number: 20V750000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Jenkins Kia of ocala (2305 sw college rd, ocala, fl 34471, (352) 414-4553) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Saltspring, FL, USA

In approximately November 2020, my 2013 Kia Sorento started using large amounts of oil in excess of 1 qt per week, when driving approximately 150- 200 miles' per week. Shortly after, I began smelling burning oil under the hood. I have taken the vehicle to a repair shop to find a leak, but none was found. One technician felt it could be a bad gasket, allowing excessive oil to enter the intake and burn there.

- Fort Walton Beach, FL, USA

On December 18, 2020 while driving on the freeway (in motion), without warning, an engine fire erupted in the vehicle. The flames were so pronounced that onlookers called the fire department. The vehicle had been regularly serviced and had no known mechanical problems at that point in time.

- Reno, NV, USA

There is some kind of fluid leak, possibly oil, in the engine compartment. I did have vehicle checked in 2020 for a recall but they did nothing about the leak. Now the leak is causing engine to smoke after being driven. I know there is an engine recall on my vehicle but my local dealership chose not to address it on my last visit. I now have left a message to get vehicle checked again and no one has called back. I called Kia customer service and spoke with ryan in California and he said there are no recalls on my vehicle. Should my vehicle be checked under SC200? my vehicle has all the symptoms that fall under that recall. I am greatly concerned about engine fire/failure.

- Jacksonville, AL, USA

My 2013 Sorento stalls randomly for no reason for about half second like engine skipping power for a micro moment and than keeps running. This happens at least 3-4 time a week but there is no open recall on my VIN. Last time it happened when I was driving on highway with 60 miles/hour and it stalled and RPM needle went to 0 but car keeps running. I took it to dealer and they started investingating. There is not check engine light or error code. Dealer duplicated problem once but then nothing. They opened technical case with Kia with no result. There is a PCM recall on stalling for PCM update from Kia back in 2014 but my VIN doesn't fall under it so they are not ready to perform any recall process on it. No help from Kia at all. Finally after almost 3 weeks I brought my Sorento back from dealer saying "if it happens again bring it back and we will check again". dealer keeps charging diagnostic fee every time I go. I think Kia doesn't for customer safety and don;T think what happens if vehicle stalls and stops on highway what happens to the people. They are playing with people's lives. I see thousands of people complaining on various forum for the same issue but again same thing their VIN doesn't fall under recall though it is a same problem.

- Milford, CT, USA

The contact owns a 2013 Kia Sorento. The contact attempted to start the vehicle when an abnormal noise appeared and without warning the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The vehicle was left undriveable. Century Kia of tampa (4340 w. hillsborough ave, tampa, fl 33614 (844) 757-2536) was contacted and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The contact mentioned NHTSA campaign number: 17V224000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 150,000.

- Tampa, FL, USA

My car was driving on the highway when the whole thing just cut out. I've never had a a problem with it. And I had to get it towed just to be told I need a new engine.

- Altoona, PA, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to the side of the road and turned off the vehicle. The vehicle was towed to a certified mechanic who stated that the engine bearings were worn, causing the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 100,000.

- Portsmouth, VA, USA

Excessive oil consumption problem (scan 0001.pdf) noted below. Diagnostic compression test (scan 0002.pdf) by Kia dealer noted below.

- Rochdale, MA, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving at various speeds, the check engine warning light continuously flashed. While depressing the accelerator pedal, the vehicle would not properly accelerate. The vehicle was taken to the local dealer Kia spitzer located at 3414 brookpark rd, cleveland, oh 44134 and was repaired under NHTSA campaign number: 20V750000 (engine) however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 123,000.

- Cleveland, OH, USA

Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, California, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.

- Riverside, CA, USA

2/26/21 engine failure cylinder 4 loss of compression possibly due to debri in the engine during assembly. P0304 code misfire in cylinder 4. I have called other Kia dealerships to ask if anyone else had this same issue and they told me yes. Johnstown pa, team Kia where I was towed to informed me of the same issue involving cylinder 4. I was driving to pittsburgh, pa on the pa tp absolutely loss power climbing the mountain. I was going approx 70 mph in the left lane with cars and tractor trailers behind me. Luckily I was able to get to the right side to pull over and check out the codes. I always carry a engine code reader in my car. I had researched the multiple issues with the 2.4 liter engine associated with debri in the engine. I feel this failure has something to do with that. I have done my maintenance on my vehicle since I drove it off the lot in 8/2012. I have all repair and recall records associated with my vehicle, I have done all the recalls associated with my SUV. I have all receipts for oil changes, transmission & front and rear differential changes. I have used bg-44 products to keep my engine valves clean and clear of any deposits. I have used super unleaded to clean the fuel system, at every oil change I pull the throttle body off and clean it thoroughly. There is no way that everything I have done could have caused this failure with cylinder 4. I do believe there is a breakdown in workmanship with this engine. I am having my mechanic tear it apart and check to see if the cylinder wall is scored from debri at the time of assembly and push this back on Kia for reimbursement of the engine. I will update this safety complaint as I find out from my mechanic.

- Inwood, WV, USA

Driving home from 30 mile trip and engine made a big ticking noise then a boom. Lots of smoke coming from hood and coasted to stop. Only has 107K miles. Never had a car do this before. Got it analyze from garage and there is a hole in the engine block.

- New Milford, CT, USA

The contact owns a 2013 Kia Sorento. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to Kia chula vista (540 auto park dr, chula vista, ca 91911, (619) 656-2700) where it was diagnosed with needing the transmission and catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to the same dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V750000 (engine) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 99,500.

- Chula Vista, CA, USA