The contact owns a 2013 Kia Sorento. While driving 5 mph, the vehicle stalled and the check engine, air bag, and battery warning indicators illuminated. The contact powered off the engine and restarted the vehicle while in traffic and was able to drive normally. The failure recurred twice. The vehicle was taken to benson Kia of spartanburg (located at 1100 N pine St, spartanburg, SC 29303, (864) 585-3611), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The VIN was not available.

- Spartanburg, SC, USA

Car burst into flames without any warning.

- Stuart, FL, USA

I keep getting error codes and check engine ligh I check with obd2 meter 3 different codes come up 3 times each. P0638, P2106, and and P2110. I clear them check engine light goes off and then randomly it happens again I'm not sure if this is a safety issue but I just want to be sure. It happens when I'm either going 25 or 55 and accelerating

- Jefferson City, TN, USA

Engine was replaced under recall in Oct 2017. Ever since then I have had my engine light come on for evap leaks. It has been taken back to the dealer multiple times and they either say they found a leak and fixed it or tell me they can't find a leak. Light will come back on within a few days to a few weeks. New engine only had 12month/12,000 mile warranty on it even though I am still under mileage for initial warranty (at 80,000 now) they claim my car is not under the new recall and is not a fire risk. Have smelled fuel once. Light is currently on, dealer and Kia have been no help and since new warranty is up they have started wanting me to pay for the diagnostic and repairs.

- Bishopville, SC, USA

The contact owns a 2013 Kia Sorento. While operating the vehicle, a knocking noise was present coming from the engine compartment and the vehicle hesitated to accelerate. The failure was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified, but no assistance was offered. The failure mileage was 95,000.

- Woodbine, NJ, USA

Engine abruptly shut off while driving at 50 mph down the exit ramp of a highway. No engine knocks, sounds or abnormal signs of concern. Luckily, the car was able to roll to a stop on the shoulder of the road to call roadside assistance. Car was towed to dealership who diagnosed engine failure due to a problem with the "bearings". entire engine needs to be replaced. We are the original owners of this vehicle and have had all of its servicing done at the dealership including the last one 2 months ago. We have never had a check engine light come on or had any notification from the maintenance checks that this may be a problem. We have found out that Kia Sorentos of 2013 with a 2.4L gdi engine has been recalled for this same reason and I strongly suspect that our motor has the same defect. After a superficial online search, there are numerous complaints of sudden engine failure in this model of Kia Sorentos that were not covered under this recall (SC147. I believe an investigation should be in order. Should we have not taken this exit, this most certainly could have caused a high speed mva involving multiple vehicles if the car abruptly shuts off while cruising at a highway speed. Note: Approx. Mileage of the car is 107,000.

- Rockwall, TX, USA

On December 21, 2018 I called to make a appointment to have my SUV recall taken care of. They set me up with a appointment January 3, 2019 at 9:00am. Well I make it to my appointment on time and hand the keys over to the service department, they tell me it should take about 45mins to a hour. 2 hours later my SUV is done and they said it is fine and that they changed my oil. I appreciate the oil change but I just had it change not even a 1,000miles ago. Any ways, I get in my SUV and drive home, it's driving and running normal, just like it was before I brought it in, normal. Takata recall on January 4, 2019 at 8:20pm I'm driving back home from shopping at to wal-mart, when my SUV shuts off completely, my lights were still on, all the lights on the dash came on, I put my flashers on and coast to the side of the road. I put it in park, turn the SUV off, then I try to start it, would not start, so I turn it off and try again, it struggled to start but it started up. I put it in drive and countie heading home. I get 1mile and it does it again. So I did just like did the first time and same results. Finally I made it home. The next day I go to call the dealership, but I'm told the service department is closed on weekends. Well I've been remodeling my home myself and I forget to call Kia, my car wasn't acting weird so I kind of forgot about it. Takata recall until January 11, 2019 7:36pm I drive to go drop my child off to his mother and I hear a taping noise under my hood, but it only made it that one time so I paid no mind to it. Takata recall January 21,2019 7:21pm I'm driving on my way home on a back road that is a short cut from where I was coming from. An I hear this little grinding noise, and then the taping noise I heard before but it was louder and it didn't stop. My check engine started flashing so I pull over and call for help. My other half said its a rod bearing.

- Dequincy, LA, USA

The contact owns a 2013 Kia Sorento. While driving 55 mph, the vehicle stalled without warning. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to fuccillo Kia of greece (located at 4321 w ridge rd, rochester, NY 14626, (585) 720-8000) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 78,800.

- Williamson, NY, USA

My vehicle has gone into "limp" mode twice on the interstate and twice in local traffic without warning. The last time was yesterday, December 30, 2018. That means that I lose all power to accelerate beyond a low limit. If I pull over and restart the motor, it runs normally for several hundred miles and the mil light goes off. According to the dtc codes, I have a faulty throttle body and throttle actuator sensor, however they were checked and shown to be working normally. I searched for vehicles with similar problems on the internet and found that the problem lies within the computer. There was even a Kia ECU upgrade part number supplied as the fix. When I contacted several Kia service departments, I was told that they never heard of such a part number. I also contacted customer service at Kia headquarters. Their response was to take my vehicle to a dealership for diagnosis. This is a very serious problem - to suddenly lose power while traveling on a congested highway. I take very good care of my car. It has about 22,000 miles, with oil changes every four months.

- Paramus, NJ, USA

The engine seized without warning while I was driving on a side street after traveling on the highway fro 150 miles. Kia had a class action suit against the engine and increased the warranty to 10yr or 120K miles. Mine seized at 126K miles. Kia refused to fixed it and it would cost 5K for a rebuilt engine or 12K for new engine.

- Vancouver, WA, USA

Car completely stopped on road while running twice with no warning lights what so ever. Both time the car turned off and upon inspection it had no oil despite regular maintenance. First time the car turned off, I was told it was due to sludge/debris in engine that caused a gas sensor failure (despite regular maintenance). Recommendation was to change the oil very often to clear any potential remaining sludge so we have been changing oil every 2K. Despite of this, car turned off again (again no warning lights) on the highway ramp accelerating to enter the highway after filling the gas tank. This time the engine has now apparently ceased. This set of issues are described by 100S of people on the internet and mirror the issues found in the fwd 2013 engines, so it is puzzling why there is no recall for this car's engine.

- Chagrin Falls, OH, USA

I bought my 2013 Kia serento in November of 2017. I had it for 33 days and the alternator went out. I called Kia in joplin and they told me to bring up there. Once I arrived, and I set for over half the day, they tell me that my Kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.

- Pineville, MO, USA

Driving fine, came to a stop sign, stopped, push accelerator and engine revved to high rpms but did not move. Vehicle began to move but lacked power. About 150 yds up the road, all dashboard lights came on and vehicle shut down, leaving vehicle half way in the road on a steep, blind hill. 37 degrees outside- vehicle would not start. Four year old child in the car as well

- Sterling, NY, USA

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an unknown speed, there was a burning odor coming from the cabin of the vehicle. The vehicle was taken to the local dealer fenly Kia (5325 West sahara ave las vegas, nv 89146) who was unable to duplicated the failure. Approximately 3 weeks later after restarting the vehicle, a whining noise was present and smoke came from under the hood. The vehicle was towed back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,500.

- Las Vegas, NV, USA

The contact owns a 2013 Kia Sorento. While driving 45 mph, the check engine indicator illuminated and the engine exploded. As a result, the vehicle caught on fire. The contact also mentioned that pieces of the engine shot out from underneath the vehicle. The contact extinguished the fire. There were no injuries. Neither a police nor a fire report was filed. The vehicle was towed to dennis dillon Kia (9501 w fairview ave, suite B, boise, id 83704, (208) 314-3403) where the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.

- Garden City, ID, USA

Every time I get an oil change there's no oil in my car there is also no leak at all I've always got my oil change early or on time

- Vancouver, WA, USA

Vehicle is consuming an inordinate amount of oil and experiencing a loss of power.

- Wallkill, NY, USA

This is the second time this has happened. I was driving down the highway and was turning onto an off ramp and the car have put a loud screech and all the lights flashes on and the car died. It wouldn't turn over and I had to get it towed to my house because it was a Saturday. Monday I called Kia and they said have it towed to us and we will look at it. This has been a recurring problem since I bought the car just less than 2 years ago. Last time it went to Kia it cost me $1500. This should be covered under the engine warranty or nation wide law suit that's going on.

- Ringoes, MT, USA

Suddenly developed a cyclic knocking in the engine especially at start up and initial acceleration. Was driving the vehicle on the interstate when engine seized and car shut down.

- Indianapolis, IN, USA

The contact owned a 2013 Kia Sorento. While the vehicle was parked running and, it caught on fire. From the fuse box. The fire department was not notified. The contact extinguished the fire with a fire extinguisher. There were no injuries and a police report was not filed. The dealer (matt taylor Kia, 2784 N columbus St, lancaster, oh 43130, (740)-204-6590) was contacted to schedule a diagnostic appointment. The manufacturer was notified of the failure. The failure mileage was 33,000. Consumer stated car was parked when smoke started coming out of the car. Updated 02/01/19

- Canal Winchester, OH, USA