CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have submitted multiple complaints with NHTSA on this vehicle, as well as the dealership. 0n 4/14/2014 I complained that the key won't turn in ignition at intermittent times. Just today (8/17/2021) is the latest time in which pulling into my garage and turning off the vehicle the ignition key would not fully turn off and come out of the ignition. Had to restart the car, put in drive, back up and pull forward, turn steering wheel, place in park and turn vehicle off, then I was finally able to turn ignition and remove key. I've made multiple attempts with the dealership to investigate this problem and the service on Jan. 25, 2021 they verbally recommended replacing the ignition at my expense because it's probably a tooth broken off in the ignition tumbler; however, they could duplicate and are not sure if that would fix problem. My concern is that I'll get stranded somewhere and won't be able to get the key removed from the vehicle or get the vehicle started.
- Lexington Park, MD, USA
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- Lexington Park, MD, USA