CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.

10.0

really awful
Crashes / Fires:
1 / 47
Injuries / Deaths:
7 / 0
Average Mileage:
71,884 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento engine problems

engine problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2012 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

2012 Kia Sorento Owner Comments (Page 17 of 22)

« Read the previous 20 complaints

problem #114

Jun 142017

Sorento

  • 160,000 miles

A D V E R T I S E M E N T S

We had struggled with the check engine lights on the car coming on and going off randomly. Had the camshaft position sensor replaced twice. Returned from a 11 day vacation and upon starting the car there was a knocking sound from the engine. Took it to a mechanic in town immediately for fear something was wrong with the car. The next day received a recall letter from Kia but the mechanic in town had already run diagnostics and found several things wrong with the engine. Took it to Kia per the recall and they reported that the diagnostic tool could find nothing wrong and that the engine was fun. I took it to a Toyota dealership for trade assessment and they too told me the engine was bad. I have since traded the car in because a mechanic I trust advised me to do so. When this car was first purchased it was involved in an accident that was unreported and repaired by the dealership. I've constant trouble with the wiring and honesty of Kia. I no longer own the vehicle but I suffered an expense to replace it because Kia claimed this vehicle was unaffected. I did not feel safe driving it any longer.

- New Madrid, MO, USA

problem #113

Jul 062017

Sorento

  • 99,545 miles
Intake manifold runner code P200A

- Baltimore, MD, USA

problem #112

Jun 212017

Sorento

  • 76,000 miles
I received a interim safety recall on 6/30/17 (attached). On 6/21/17 while travelling on the highway (rt. 80) going 70mph the engine lost all power. There was no knocking sound or warning light as the notice had stated would be an indicator to a possible problem. I luckily was able to pull over to the side of the road before the car completely stopped operating.fortunately I was travelling in the left lane. Had I been in any other lane there would have been no way I could have pulled over the vehicle. The engine lost power that quickly without warning. I had to have to car towed off the highway and contacted Kia. A case was opened and I was advised that the car would have to be inspected to determine if it was due to the recall that the engine stopped. I received a call the next day that indeed the engine was part of the recall and I would be receiving a new engine. Kia has not communicated with me in regards to the eta of the repair. I called the deal who had no idea when the car would be repaired. After contacting Kia I was given an eta of 7/15/17. Case # 12385542

- Rockaway, NJ, USA

problem #111

Jan 142017

Sorento

  • 97,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Kia Sorento. While driving 90 mph, the engine failed without warning. The contact stated that there was a knocking noise from inside the engine and the vehicle lost power. In addition, the vehicle would not switch gears and decreased in acceleration until the contact reached the dealer. Cathedral city Kia of cathedral city, California replaced the engine in the vehicle. The manufacturer was made aware of the issue and stated that the failure was included in an unknown recall; however, the contact's VIN was not included. The failure mileage was 97,000.

- Goodyear, AZ, USA

problem #110

Jun 012017

Sorento

  • 128,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that on several occasions while at a stop light, the vehicle had suddenly stalled and also while driving at various speeds, the vehicle would suddenly loose power causing the speed to decelerate. The vehicle was taken to roseville Kia in roseville, California to be diagnosed but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.

- Grass Valley, CA, USA

problem #109

Jun 222017

Sorento

  • 98,805 miles
My engine seized while driving on to ramp to highway. My car cut off and was unresponsive. I forced the car to the side of the on-ramp during rush hour traffic. At this time, I had to have my vehicle towed. There is a recall on the 2012 Kia Sorento engine for it stalling while driving. I called Kia corporate for assistance with this matter and they are giving us the run-around. I have had the vehicle bore scoped, proving seizing of the engine. In addition, I am a licences air-frame and power-plant mechanic so I know my way around a car. This was very dangerous and unexpected situation to be in.

- Jacksonville, FL, USA

problem #108

Jun 232017

Sorento

  • 117,770 miles

A D V E R T I S E M E N T S

My vehicle is at 117K miles. It uses approx 6 qts of oil/3000 miles.I cannot get up to speed on the highway as it will not auto shift down with any acceleration rpms run and stay at 6,000 when trying to get to 70mph - it is included in SC147 recall, however the dealership is stating it passed the recall test and it's the transmission not the engine. Transmission does not burn oil at 6 qts/3000 miles

- Amarillo, TX, USA

problem #107

Jun 142016

Sorento

  • 104,000 miles
The contact owns a 2012 Kia Sorento. While driving on the highway, the motor seized. The vehicle was unable to be driven and was towed to an independent repair shop who indicated that the vehicle needed to be serviced by an authorized dealer. The contact was included in NHTSA campaign numbers: 17V224000 (engine and engine cooling) and 15V626000 (power train), but the contact was unable to receive the remedy and parts for the recall repair. The vehicle was towed to medved Kia (11201 w interstate 70 frontage rd N, wheat ridge, co 80033, (303) 421-0100). The contact was waiting on a response from the manufacturer to provide a remedy for the two recall repairs. The manufacturer stated that they would respond, but the contact had not received the repairs since June of 2016. The approximate failure mileage was 104,000. Parts distribution disconnect.

- Denver, CO, USA

problem #106

Mar 312017

Sorento 4-cyl

  • Automatic transmission
  • 78,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that the engine made an abnormal noise and stalled several times without warning. The vehicle was unable to be driven and was towed to the dealer (moritz Kia fort worth 501 West fwy, fort worth, tx 76116 (817) 560-6000). It was diagnosed that the engine assembly needed to be replaced. The dealer indicated that they were uncertain of when the part would be produced. The contact was provided with a loaner vehicle, but was unable to determine a reasonable time frame for when the vehicle would be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000. Updated 08/30/17

- Fort Worth, TX, USA

problem #105

May 012017

Sorento

  • 103,000 miles
The contact owns a 2012 Kia Sorento. While operating the vehicle, a loud ticking noise was present coming from the engine and the vehicle suddenly shut off. The vehicle was towed to southwest Kia of round rock, Texas where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

- Pflugerville, TX, USA

problem #104

Jun 092017

Sorento

  • 140,000 miles

A D V E R T I S E M E N T S

My engine seized up 4 times over the last month temporarily causing it to stall. Last week, it started knocking and the dealer tells me I need a new/used engine. The engine only had 140,000 miles on it and has been services every 3000 miles for the most part. I think it should be included in the engine recall 17V224000

- Hickory, KY, USA

problem #103

May 162017

Sorento

  • 108,000 miles
On Tuesday May 16th, 2017 at about 10:30 pm I was driving down the highway in my Kia all of a sudden lost power. There was no indication that a problem existed. I was driving East on the interstate at about 70 mph but I was able to maneuver to the side of the road after the loss of power and averted being hit from behind from a semi. I had 5 other occupants in the car as we were coming home from a ball game. A good samaritan happened along and took the occupants to a waffle house while I waited with my wife for a tow truck. We took the car to my mechanic who informed me that the engine had seized. He noticed that there were bits of metallic in the oil and said it would be best to have it replaced. We had started investigating the cost of a used engine when I read about a class action suit involving Kia and owners of cars with a 2.4 gdi engine. Their complaints paralleled what I had just witnessed. The recall number for this is is NHTSA 17V-224.

- Lawrence, KS, USA

problem #102

May 192017

Sorento

  • 81,000 miles
The contact owns a 2012 Kia Sorento. While driving 45 mph, the crank case bearing in the engine disintegrated and ruined the motor. The vehicle was towed to oxondale Kia in flagstaff Arizona where it was diagnosed that metal fragments entered into the engine oil deposit, which caused further damage to the vehicle. The service manager at the dealer stated that there was a recall for the failure, but the contact's VIN was not included. The manufacturer was made aware of the failure. The recall details were not provided. The failure mileage was approximately 81,000.

- Cottonwood, AZ, USA

problem #101

May 302017

Sorento

  • 75,000 miles
5/30/2017 I was driving and I was merging onto the freeway so I gave my car about half throttle and as soon as the car started to accelerate the engine stopped accelerating while my foot was still on the gas and all of the light went on on my dashboard and the engine completely shut off. The RPM's dropped completely but everything else stayed on, lights, steering, brakes, interior electronics, everything but the engine itself remained on. I went to start the car after I came to a complete stop and it make some weird ticking noises before it actually turned on and it idled, but as soon as I gave it some gas the engine shut off. Dealer said engine was seized and there was sludge in the oil, did not physically see this my self

- Mesquite, TX, USA

problem #100

May 152017

Sorento

  • 82,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that while driving at approximately 60 mph, all the warning indicators illuminated and the vehicle lost acceleration power. The contact coasted to the side of the road. The vehicle was towed to the residence. The following day the vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

- Deer Park, NY, USA

problem #99

Mar 162017

Sorento

  • 95,000 miles
I have contacted the Kia dealership three times about this car burning oil. They told me this is normal for a vehicle that has 90,000 miles on it. One time I had to put 2 quarts of oil in it and then after driving 400 miles I had to put another 1 quart of oil in it. I understand they could be a problem with the 2.4 engine in this vehicle. All I am asking is for them to do a combustion test on the engine while it is still under warranty.

- Coatesville, PA, USA

problem #98

May 012017

Sorento 4-cyl

  • 103,000 miles
The contact owns a 2012 Kia Sorento. The contact stated that there was a sudden loss of power when applying the accelerator pedal. The driver noticed that smoke was emitting under the hood of the vehicle, the check engine warning light illuminated and a fire erupted under the hood. A passerby stayed with the driver until a state trooper was present as the vehicle was on fire and the flames went out over time. The driver was able to exit the vehicle. The vehicle was towed to a mechanic yard. The vehicle was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The contact was waiting to determine a response from the manufacturer to diagnose how the failure occurred. The approximate failure mileage was 103,000...updated 06/27/17

- Bradford, MA, USA

problem #97

Apr 012017

Sorento

  • 100,000 miles
Car never gave a warning that anything was wrong, took it to get regular oil changes as needed and suddenly in traffic while moving forward, the car began bucking and jumping, the noise sounded like a cluck. I thought something had fallen off as the car was originally driving smoothly. I had it towedt to Kia and it was said the engine was no good. No warning lights or engine lights ever came on to forewarn of any issues ever with the car.

- Raleigh, NC, USA

problem #96

Apr 272017

Sorento

  • 108,000 miles
Driving and the car cut off on the highway. No lights no warning.. engine died.

- Walnut, CA, USA

problem #95

Sep 152016

Sorento

  • 44,269 miles
Took the car 6 weeks left on my warranty. Starting cold, engine making noise ( like tappats, loud} the service man and Kia tech. Heard the sound agreed but the work order stated like simular engine. Now no warranty. Expired. Kia rep. Stated must bring the car to dealer ( 70 miles each way} and have $300 for taken the engine apart and drive rod is only under warranty if needed. Tranportation I on my own.

- Laake Havasu City, AZ, USA

Read the next 20 complaints »

Not what you are looking for?