CarComplaints.com Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.
For all of you people thinking of buying a Kia, READ THIS. Bought a brand new 2012 Kia Sorento, not a demo, right out of the show room. At 800 km head gasket had to be re-placed. At 1500 km, oil pan seal had to be replaced. At 2000 km engine block had to be replaced. After arguing days with Kia Longueil and Kia Canada we got them to replace the entire motor instead of re-building my engine. KIA CANADA DOES NOT STAND BEHIND THEIR PRODUCT AT ALL! We requested to have the vehicle changed for a new one from the minute we started having these problems and was told no BUT we will get free oil change. My truck that I paid over 40,000$ for a new vehicle experience has been ruined by Kia Canada. I am now stuck with a hunk of junk. For my loss of time out of the office, anxiety and fear my truck will break down, Kia Canada offered me a free oil change. If I ever sell or trade in my truck which I will, what do I say when I am asked if any major repairs have been done to the vehicle??
To my surprise Kia doesn’t stand behind their product. Too bad we do not have a lemon law in Canada. I would Never buy a Kia again!!!! If you research Kia Sorento, I am not the only person to have major problems with the vehicle OR Kia Canada.
A D V E R T I S E M E N T S
For all of you people thinking of buying a Kia, READ THIS. Bought a brand new 2012 Kia Sorento, not a demo, right out of the show room. At 800 km head gasket had to be re-placed. At 1500 km, oil pan seal had to be replaced. At 2000 km engine block had to be replaced. After arguing days with Kia Longueil and Kia Canada we got them to replace the entire motor instead of re-building my engine. KIA CANADA DOES NOT STAND BEHIND THEIR PRODUCT AT ALL! We requested to have the vehicle changed for a new one from the minute we started having these problems and was told no BUT we will get free oil change. My truck that I paid over 40,000$ for a new vehicle experience has been ruined by Kia Canada. I am now stuck with a hunk of junk. For my loss of time out of the office, anxiety and fear my truck will break down, Kia Canada offered me a free oil change. If I ever sell or trade in my truck which I will, what do I say when I am asked if any major repairs have been done to the vehicle??
To my surprise Kia doesn’t stand behind their product. Too bad we do not have a lemon law in Canada. I would Never buy a Kia again!!!! If you research Kia Sorento, I am not the only person to have major problems with the vehicle OR Kia Canada.
DON’T BUY A KIA!!
- taniaitalia, Boucherville, Quebec, canada